Devialet Expert not working with latest firmware update 2.0.25

Support
1

Roon Core Machine

Using WIFI/Ethernet
Amplifi router
Ethergen switch
QNAP NAS
Devialet Expert 200

Connected Audio Devices

Number of Tracks in Library

109,000

Description of Issue

I have a Devialet Expert 200 (not Pro) always working fine. Two days ago I did the most recent firmware update and now the Devialet Expert no longer appears as a audio device in the Settings/Audio of Roon.
.I do see the Devialet Air Driver in the PC section of the Settings/Audio. I have rebooted the NUC, NAS, modem, router, Ethergen switch and Devialet multiple times. I swapped out the Ethergen with my old switch and have tried replacing ethernet cables. I removed the Roon app from my IPad that I use as my remote and now I can’t re-install the app. The Devialet works with USB and phono. I think I need to un-install and re-install Roon. What is the process for doing that?

3

You changed firmware on the 200, and since then it doesn’t work: so the problem is probably there - and not with the other components?.. But it’s not working how? I don’t think non-PRO models are Roon Ready, so you’d be relying on Devialet AIR (via USB), which you say is working?

4

Have you tried unplugging the Devialet from the wall outlet? That is, not just restart, but full power off.

5

Yes. Several times

6

Did you write Devialet support?

7

Not yet. I think it’s a Roon issue. The problem happened right when I did the latest Roon update. Shouldn’t I uninstall and reinstall Roon first?

8

I’m almost certain that this happened to me a couple of years ago with my Devialet 1000Pro. Strangely, after a few days it just worked and has ever since.

Maybe try another re-start of everything. It’s highly unlikely anything is actually ‘broken’.

9

Restart did nothing. I still think Roon is the issue.

10

In my opinion it’s definitely Roon too. If it persists, I’d say re-install Roon.

11

Can you post a screenshot of what appears in Roon under audio devices?

12

Problem solved. Firewall settings Thanks

1 Like
13

Ah glad to hear! Though I would recommend writing to Devialet support when the new firmware update of Expert line is coming - as it’s very long overdue.

14

I can answer that for you.

15

You know a release date?

16

“There is no new firmware update planned at this moment”

It’s the standard answer. Has been for years now :joy:

17

Haha true :joy:

18

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