Difficulty Formatting SSD on Nucleus One & Accessing Nucleus Web Interface (ref#LYYYJ1)

[Geoff_Coupe]

That’s because you seem to have copied your files into the Data folder on the Nucleus instead of into the Data\Storage\InternalStorage folder.

The Data folder is on the m.2 SSD of the Nucleus, which holds the Roon operating system and the Roon Server software. It must not be used to hold music files and folders.

Please delete all your music files and folders from the m.2 SSD and then copy them into the correct destination.

[Evan_Press]

Thanks. That makes sense. It happened automatically and/or without a conscious decision.

[vadim]

Hello @Evan_Press,

Thank you for the update. Would you kindly let us know do you have completed the music transferring to the Nucleus?

@Evan_Press

Thanks. That makes sense. It happened automatically and/or without a conscious decision.

[daniel]

Hi @Evan_Press,

How’s everything going with transferring your music files? If you run into any issues or have questions along the way, just let us know, we’re happy to help!

[Evan_Press]

I have completed the copying of my music files from my MacBookAir to the Nucleus One. What is the next step? Thanks.

[daniel]

Hi @Evan_Press,

Roon should be showing your locally stored music now. Are you still not seeing it? Let us know if you’re encountering any issues and we’ll be happy to assist further.

[Evan_Press]

I see my “albums” in the nucleus one internal storage. what’s next?

thanks.

[daniel]

Hi @Evan_Press,

Let me clarify what I was asking: based on everything you’ve done so far, you should now be able to see and play your local music in Roon. There aren’t any further steps needed.

Is that the case? If not, can you let us know what your current status is?

[Evan_Press]

I seemed to have fumbled my way into migrating from my MacBook Air to my Nucleus One. Mostly. iMac 24 hardwired to Netgear CAX 80 connects to Nucleus One. But still need to copy Back Up to Nucleus One - Missing Tags and Playlists. Where do I put the Back Up on the Data file? Second, iPads, iPhone and MacBook Air that connect to Netgear by WiFi cannot connect to Roon. Keeps returning me to Log In or Free Trial screen. Thanks for your help and patience.

[benjamin]

Hi @Evan_Press,

Thanks for the update!

@Evan_Press

But still need to copy Back Up to Nucleus One - Missing Tags and Playlists. Where do I put the Back Up on the Data file?

It’s best to keep your backup folder completely separate from your Nucleus. Here’s more info on how to restore a saved backup - let me know if it helps:

https://help.roonlabs.com/portal/en/kb/articles/restoring-from-a-backup

@Evan_Press

Keeps returning me to Log In or Free Trial screen.

Are you able to successfully log in? If so, what screen do you see after you complete the login process? You may need to de-authorize your old mac server in order to authorize your Nucleus.

Try logging in on each remote to see if you’re able to access your Nucleus and Roon account.

[daniel]

Hi @Evan_Press,

It’s been a while since we checked in with you. This thread will soon automatically close without a response from you. The diagnostics that were activated when you initially submitted your support request indicate that your Nucleus was seen by our servers recently. Are you still having trouble with your Nucleus?

[Evan_Press]

I set up my Nucleus One, transferred my music files from the former Core, AirBook, to the Nucleus One. Next step was to follow the instructions to Restore from a Backup. I copied my last backup onto a flashdrive and inserted that into the Nucleus. I opened Roon, Settings>Restore, found the last backup from the MacBook Air, clicked Restore, confirmed, when done I clicked Launch. NOW I am back on my MacBook Air, no sign of my Nucleus.
What happened? How do I fix this?

[Geoff_Coupe]

Because you restored the backup from the MacBook Air on to the Nucleus One, the database has the name of the MacBook Air. Look at your screenshot, the second entry shows the Nucleus One Roon Server (with the name of the MacBook Air).

Connect to it, and then in Roon go to > Setup and change the Roon Server name to something more sensible…

[connor]

Hi @Evan_Press,

@Geoff_Coupe is correct - the Nucleus One simply shares the name of the database you originally hsoted on the Mac.

We sent over instructions in your other thread here for how to deeply delete the version of the database hosted on the Macbook Air (or at least prevent it from launching on startup).

Provided you change the name of the server on the Nucleus as Geoff advised in the post above, you should then be left with the Nucleus One as the visible, primary RoonServer in this network.

Please let us know if this helps. Thanks!