Issues indexing library after latest update, goes so far and then looses connection to the core. It re-establishes connection and then recommences indexing only to reach the same point and then looses connection to the core again. This goes on in a seemingly endless loop.
Describe your network setup
But home hub 5, synology nas, apple Mac mini core connected to the network via Ethernet
I tried removing the nas from my set-up and reconnecting and that appears to be the root of the problem, Roon appears to be unable to re-index the files on the nas. I can acces all my files using the Blue Is app, so it’s not an issue with the nas.
A quick update, I connected my mac mini, which was running headless, to a screen and keyboard and upgraded to Sonoma. That appears to have resolved all the issues and my library has now fully re-indexed. I didn’t realise how easy to use and convenient until I didn’t have it!
Thanks for reaching out with your report. I activated diagnostics for your account and I noticed Roon was crashing when attempting to scan the following file:
/Users/tonygreen/Library/RoonMounts/RoonStorage_9983c824d3eee557edce0cbdf2f17ddbedf2300c/Ed Harcourt/Back into the woods/04 Murmur In My Heart.flac
Can I please ask that you send us this file so that we can try to reproduce the issue on our end?
Hi thanks for getting back to me. I upgraded my Mac mini’s operating system to Sonoma, from Catalina, this afternoon and that appears to have fully resolved the issue. My library has re-indexed successfully and I can also find and play the track you identified as causing an issue.