Display issues on 1.8 B778 [Resolved - B783]

I think it is likely you will need to disable the integrated graphics in your BIOS settings to force your PC to solely ‘use’ the GeForce card.

Obviously you are using the GeForce HDMI output to your monitor (and still see the issue), but somehow the conflict with Roon and Intel might still be active no matter the output used.

Perhaps it is worth testing?

If you don’t plug anything into the integrated graphics, the only thing that may be used on the integrated graphics chip is quick sync hardware.

So, If roon were using intel quick sync this would be true. I highly doubt they are using quick sync. That is mainly used for video encoding and decoding.

The issues are most likely in the way they are using OpenGL which would cause problems on Intel, Nvidia and AMD.

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It has been 4 days since your last post. Have there been any updates you can share?

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Windows 10 Pro 64 bit
CPU: İntel core i7-2620M cpu@2.70 GHZ,
GPU: Amd Radeon 6700 series

Im now running th4 core headless sort and play music from ipad and mac. no graphics issues. Hope a fix comes soon though. iOS roon crash3s pretty regularly. hands up and I have to kill the app to re launch . music keeps playing as the core is still up

Hi,

I simply don’t know enough about graphic drivers etc… to continue the discussion in a meaningful way, but just suggesting a relatively easy option to at least rule out a possibility.

If @Niccolo_Terzi has already tried only connecting the monitor to the Geforce with no other connections (Intel to projector) it might be worthwhile to test.

It could be a total concidence of course, but what you are saying about OpenGL might be supported, as I’ve already posted above, this issue only appeared once Roon fixed another issue in the previous build for GeForce cards:

Edit:

Oh, just seen you have posted in the linked topic after I last looked/linked to it above. :slight_smile:

Same problem here. As of today, my Roon Core is unusable. It’s not a headless server, I need to see info on my laptop screen. I agree with various users here: Roon is an expensive piece of software, I expect a solution in a reasonable time frame. It’s been a week already since this problem first appear on my PC.

Windows 10
Intel Core i7-2630QM @ 2GHz
Intel HD Graphics 3000

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So,no new release to solve this big problem?
I try to clear image cache,but nothing. Any news?
The program ROON is unusable !!!
Giovanni

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I guess it may take a while to fix this (Display issues on 1.8 B778) and all other recently reported issues. Is there any way that we can go back to previous version to make our Roon work just like before. (it’s completely unusable on PC for many days… and it’s a must for most of us!)

Please let us know if you have any plan for this particular display issue, thanks!!

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It seems that 1.8 build 664 did not have those issues, could that be made available again please?

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With all due respect, Roon is purchased to listen to music, not to play video games, those who want to play buy a PS5. It’s been more than a week, and it’s no use.

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I am another user just like you, so not sure of your point to me. Likening it to a video game, is just a quick way of explaining Roon’s GPU needs.

I’m going to quote from Carl above since I think it needs repeating:

Thank you for the answer and do not be offended, all users have different processors and both do not work , and the needs are the same - this is the stable operation of its Roon.

My Roon version 1.8 build 778 had the same symptoms.
However, build 756 remained in the download folder and I did it.
All the symptoms are gone.

I think the team should archive the previous installation exe of 778.
It seems that there are many people in trouble.

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Same problem with me, all drivers up-to-date…

I got the problem after the 1.8 upgrade on a Toshiba Portege laptop running the latest Win 10. Lots of pixellation issues. No Intel updates, no updated drivers anywhere. It’s fine on my NUC with Intel 5000, and my Lenovo with Intel 630 graphics. incidentally, the Lenovo did have a problem a few months ago where Roon would not start because of graphics issues, but I managed to get an old driver and that fixed it until Roon did something in an upgrade and the latest graphics drivers worked again.

I’m disappointed in your response. I keep my laptop up-to-date with the latest version of Windows and required patches. Every other application I use works without these glitches. The Roon technical architecture should be evaluated so that it can run smoothly without relying on Open GL3 - just like every other software application.

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We’ve just released Build 783 which includes a fix for this issue. Thanks everyone for your patience as we’ve worked to resolve this!

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Thanks! You can whenever you want :))

I just installed new release - B783. Issue Resolved!! Thank you

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