As the title says, almost all of my downloaded albums don’t appear in the Downloads tab of ARC. I can however access them if I go to the “Find music to download” tab, which basically mean that they’re on my phone but have just stopped appearing in the downloads. Is there any fix for this, or will I have to redownload everything in order for them to appear ?
Screenshot of this could help
Ok, I can see what you mean.
I have checked on mine. On that screen it is also showing what’s been downloaded as well as what’s available. I have not downloaded that many yet so I see less already downloaded.
@support
This will need support assistance to feed back to the devs. The filter option on this tab isn’t filtering out already downloaded content.
This just happened to me too – the albums are still on the phone and I can listen to them off line in the Find music tab
This just happened to me. The files are there, but do not show in the downloads page. I usually select shuffle play from the downloads page, but the option isn’t available now because ARC thinks there are no downloads.
That happened to me a couple of months ago. You may be able to find them [as did I] in the find music to download tab. That worked for me but I decided to test the new version earlier this week and deleted the app and did a clean install which so far is working perfectly for me
I also have this issue. Since I have 100s of albums downloaded I have been hoping for a fix to this. Even when it was working correctly the offline ability to find your music is severely poor. I do not understand how there is no ability to search your music via album or artist when you are offline. Now when I am offline I can only play music that shows up in the recently played or recently added, nothing else will show up. I have also had major issues with the app crashing if it would try to play a song that was not downloaded to my device. It is to the point where I had to select the option to only play music that has been downloaded. I want to put over 500 albums on my phone but if this is going to be an issue I don’t want to take the time to even do it one time much less have to redo it every few months when the app decides to fail like this. I also can not download more than a few albums at a time before the process will crash, either arc or the server which is on roon hardware.
Same here, over the last few days I haven’t been able to access the majority of my downloaded albums when offline.
I’d urge both of you to open Support requests.
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Support request added.