The original report and subsequent replies really reflect a constellation of issues in ARC, most of which center around the CarPlay/Android Auto experience, and all of which result from poor connectivity handling. I’ll do my best to summarize them here:
-
obviously, tracks don’t play or fail to keep playing. In this case, we need to further distinguish between streaming tracks (which download directly to the phone from Qobuz/Tidal/KKBox servers and don’t pass through your Roon Server) and local tracks (which obviously upload/download directly from your server to your phone).
-
Poor artwork handling. Greyed-out images, missing artwork, incorrectly sized artwork, and/or low-res artwork. This will be a question of both cache handling and also artwork downloading during periods of poor connectivity.
-
Downloads not visible in the Download folder. We’ve recently released a fix for this specific issue, so please let us know if this is recurring (here is @Henry_Buckle’s other report, now resolved: Downloads in Roon ARC do not appear in the Downloads section [Ticket In] - #7 by Henry_Buckle).
-
Crashing when picking Qobuz tracks (@roon1’s issue)
-
Crashing during downloading. This is very unlikely to be related to connectivity and usual a data transfer limitation imposed by the phone operating system on the app when the database reaches a certain size. We can investigate further, but we’ll need to know a specific timestamp.
The goal here is to delineate what we’ve already ticketed for investigation/improvement and what issues are new or distinct. Much of what’s been reported here is, obviously, long overdue, but there’s new work in the pipeline to resolve it.
Thanks for your posts and we’ll watch for your replies here.