Dropouts in exclusive mode

Roon Core Machine

HP ProBook 455 G8 Notebook PC
CPU AMD Ryzen 7 5800U with Radeon Graphics

Networking Gear & Setup Details

Router Archer VR2100v
Ethernet cabled
Switch Ethernet NETGEAR GS308
Cat 8 ethernet cables

Connected Audio Devices

Audiolab 6000N Play streamer
Connected via Ethernet to the Netgear switch

Number of Tracks in Library

0 (zero)
only QOBUZ streaming

Description of Issue

everthing runs smooth until i switch on the “exclusive mode” in the device setup: if i go exclusive , i get severe audio dropouts : ~3 seconds of silence every ~2 minutes of music

Hey @rino_sassi,

Thanks for taking the time to write in, and welcome to the community! We’re excited to have you here.

If possible, are you able to connect your Audiolab to your core via USB, and test to see if you still run into dropouts?

With that, if you’re able to grab a timestamp or two of the next time this issue occurs (date,time) this will allow our team to enable diagnostics and take a look at what might be going on at the time of the issue.

Please be sure to give your network, core, and endpoints a hard reboot as well. Power cycling your router can often times help with issues like this too :+1: