Dropouts when playing with Sonos Connect

Support
1

Roon Core Machine

iMac (Retina 5K, 27-inch, Late 2015)
Processor: 3,3 GHz Quad-Core Intel Core i5
Memory: 24 GB 1600 MHz DDR3

Networking Gear & Setup Details

Fibernet 1000/10000
Google Mesh

Connected Audio Devices

Wireless to Sonos Connect

Number of Tracks in Library

5000 tracks

Description of Issue

Dropouts every 30-45 sec, 1-2 sec. duration

2

Hey @OEP,

Thanks for your patience while we work through each thread. I’m sorry to hear about your SONOs dropping out during playback.

To better examine this issue, can you please boot up your core and keep it online so we can enable diagnostics? If you could recreate the issue and share the date and time as well, that would helpful :pray:

Have you tried hard wiring your SONOs? I would also make sure your core is hardwired to your router as well.

4

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