Duplicated headroom management and sample rate conversion section in DSP screen

[Shin_ichi_Ohno]

Core Machine (Operating system/System info/Roon build number)

As the screen shot

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

All machines(Core, Bridge, Remote) connected to Ethernet (Copper, 100M)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

DAC: Qutest

Description Of Issue

This is the first time I saw this but I see duplicated headroom management and sample rate conversion section in DSP screen.

Everything works fine except just a glitch of UI.

One thing to mention is this happens when I group two zones. But I’m not sure it would happen when you don’t have the group.

Thanks.

[Martin_Webster]

Are connecting the Qutest using both optical and USB? If so, you will have two zones listed.

[Shin_ichi_Ohno]

I’m not sure I understand your point but yes.

USB goes to Qutest via Raspberry Pi over network and Optical goes from MacBook to Qutest directly.

The reason I do this is I want to use the Qutest for video call and content editing too. Connecting directly benefits the latency significantly. The sound loses clarity a bit but I can compromise for those use cases.

The problem here is when you select Qutest on DSP screen in that case, you have the duplication which should be a bug.

[noris]

Hi @Shin_ichi_Ohno,

That’s strange, you shouldn’t be seeing the duplicates on that page.
What were you doing before the issue occurred, switching between the two zones in the DSP menu?
If the issue re-occurs, can you note the time + date of the occurrence and which Roon Remote in use?

[Shin_ichi_Ohno]

Will do. I actually don’t remember what I did before this happens. This might be a edge case.

I’ll update when I see this again. Thanks for your support!

[Shin_ichi_Ohno]

@noris It happens again on 16:03(UK) 11th Feb.

I use latest build 756 Roon Remote on Mac OS X Big Sur 11.2.1 (build 20D74).

As far as I remember, I switched the zone before this happens. Hope this report helps your investigation.

[noris]

Hi @Shin_ichi_Ohno ,

Can you please use these instructions to send me a set of your Roon logs when you are in this state? Please send the logs from the Roon Remote, not the Core in this case.

[noris]

Hello @Shin_ichi_Ohno ,

Thanks again for sending the logs over. I spoke to the team regarding your report and we were wondering if there is any set of reproduction steps that you could share to get into this state?

@Shin_ichi_Ohno

As far as I remember, I switched the zone before this happens.

Which zone did you switch from? Is it reproducible each time you switch from that zone?

@Shin_ichi_Ohno

One thing to mention is this happens when I group two zones

What zones are you grouping afterwards? Can you list steps please? Thanks!

[Shin_ichi_Ohno]

@noris Thanks for the investigation.

I’m sorry. I already forgot…