Elac Discovery Doesn't Detect KEF LS50 Wireless

[Schmedlap]

Core Machine (Operating system/System info/Roon build number)

Elac Discovery DS-S101-G
Roon Essentials Version 1.5 (build 49) stable (32bit)
Same for the 64 bit app.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Netgear AC2000 Dual Band Wireless Access Point and Router(WAC124)
Wifi 2.4 and 5 GHz using the Class C private IP range.
Elac Discovery connected via Cat 7
KEF LS50 Wireless connected via WiFi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

KEF LS 50 Wireless stand alone speakers.
Firmware version p6.2101809170.105039
Using the 5GHz network

Description Of Issue

The Elac Discovery and/or Roon Essentials app cannot detect the KEF speakers. Other devices on the network such as an Apple TV are detected by the Elac Discovery. The full version of Roon running on a Mac does detect the KEF LS50 Wireless speakers and the Elac Discovery on the network. All other features of the Elac Discovery and Roon Essentials app work nominally including the integration of Tidal and connecting to network storage.

I have also contacted Elac to help resolve the issue. The most recent troubleshooting step was to install the full version of Roon. Again, the full version of Roon does connect to the KEF speakers on my network. The only function of the entire architecture that does not work is the Elac Discovery detection/connection to the KEF LS50 Wireless speakers.

Protocol maybe?

[noris]

Hi @Schmedlap,

Roon Essentials and Roon are different products, and have different product capabilities. Essentials customers are entitled to direct support from Elac.

While we’re happy for both products to be discussed on Community, for support you will definitely want to contact Elac directly for any questions about Roon Essentials and it’s limitations in regard to your steup.

Thanks!