Endpoint not found after Roon update (ref#2L40KT)

Support
1

What’s happening?

· Other

Describe the issue

After the latest Roon update, I cannot enable one of my endpoints ('device not found')

Describe your network setup

Core:
Mac Mini M1 (2020)
Mac OS Sequoia 15.0.1 (24A348)
Roon 2.0 (build 1420)

Remotes:

Endpoint “Monk”:
RoPieee 2024.10 (1840) STABLE
Running on Raspberry Pi 4 Model B Rev 1.4#
With HiFiBerry Digi2 Pro hat
Wired ethernet connection to TP-Link AV2000 Powerline Adapter
Static IP

Endpoint “Evans”:
RoPieee 2024.10 (1840) STABLE
Running on Raspberry Pi 4 Model B Rev 1.2#
with HiFiBerry Digi+ Pro hat
Wired ethernet connection to TP-Link AXE5400 Tri-Band WiFi 6E Router
Static IP

Network:
TP-Link AXE5400 Tri-Band WiFi 6E Router

Library:
Tidal

2

Hello @Ingo_Weiss,

There has been several reports like this that are attributed to Sequoia’s increased security …

(Background; I believe these were added between the final release candidate and the production release, it tripping up quite a few 3rd party applications.)

Can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

If that doesn’t work Roon support team will be along to offer further advice and guidance.

3

Thank you @Carl !

I followed your instructions:

  1. Local Network was already “on” for Roon, so I turned it off and back on for both Roon and Roon Server
  2. After restarting the Mac Mini Roon prompted me to update to build 1483 which I did
  3. Now my 2 endpoints do not even show up in Settings > Audio :frowning:
4

I’m speculating here so bear with me … as Roon updated after you made the Apple security changes, you may have to do them again to get Apple to play ball with Roon.

5

Thank you, @Carl ! I did as you suggested:

  1. Turned ‘Local Network’ off and back on for both Roon and Roon Server
  2. Restared the Mini

Problem persists

6

Sorry to hear that didn’t work, I’m out of ideas now … I hope Roon’s support team get to root cause for you.

7

Hi @Ingo_Weiss,
Do you have a firewall running on your Roon Server machine? If so make sure you have exceptions for Roon, RoonServer and RAATServer.

8

I just noticed that when I try to access the endpoints using a web browser, neither of them is reachable from the Mini. They are both reachable just fine from any other machine on the network. And yes the Mini has internet access.

9

Actually rebooting my router on top of the above fixed the issue :+1:

10

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