Entire Library Disappeared (ref#WNQQO5)

[bill1083]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· My entire Library is gone

Tell us about your home network

· Fios

[Glimmer]

This is obviously frustrating, but we need much more information about your set up and what happened if anyone is to help.

What does your Roon server run on?

What other components are in your system?

Where is your library?

Do you use streaming services?

What does your network look like?

What happened?

[vadim]

Hello @bill1083,

I understand how concerning this must be.

In the vast majority of cases where an entire library appears to be missing, the cause is storage no longer being available to the Roon Server, rather than data being deleted.

As a first step, please check Settings → Storage in Roon and confirm that:

• All music storage locations are still listed
• None of them show as Unavailable or Disconnected
• Any external drives, NAS shares, or network paths are currently mounted and accessible

If your music is stored on a NAS or network share, please also verify that:

• The share is reachable outside of Roon
• The network credentials have not changed
• The device hosting the music is powered on and connected

Once the storage location becomes available again, the library typically reappears automatically without needing to rescan or restore a backup.

Please let us know what you see in Settings → Storage, and we’ll take it from there.