Error downloading RoonServer image on Synology NAS via Docker (ref#7WX68H)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon stopped working on my Synology NAS. I determined I need to do a new setup using Docker. I'm following the instructions for Method 2: DSM7.1 (Using the legacy Docker app). When I follow step 3 (Enter https://ghcr.io/roonlabs/roonserver:latest (leave the Hub Page blank) and click Add. Wait for the image to download.) I get an error in Docker -- "Invalid Docker Repository Url: https://ghcr.io/roonlabs/roonserver:latest. So I'm stuck and need help.

Tell us about your home network

· I'm using an eero mesh network

2

Hello @Mark_Ouweleen

That step seems no longer works on current DSM versions. Synology’s older Docker app will not accept a registry address there, so it rejects it.

The way to get the image onto a DSM 7.1 NAS is over SSH. It is three commands.

  1. In DSM, go to Control Panel, Terminal & SNMP and tick Enable SSH service, then Apply.
  2. From your computer, connect to the NAS. On Windows open Command Prompt, on a Mac open Terminal, and type ssh youradminname@your-nas-ip-address, then enter your password.
  3. Run this, and enter your password again if asked:
sudo docker pull ghcr.io/roonlabs/roonserver:latest
  1. Wait for it to finish, then type exit.

The image will now be sitting in the Image tab of the Docker app, and you can carry on from step 4 of the guide, selecting it and clicking Launch. Everything after that in the article is correct.

Once Roon is running, please go back to Control Panel, Terminal & SNMP and untick Enable SSH service again, since there is no reason to leave it on.

3

Hello @Mark_Ouweleen,

Following up on our last exchange, did the SSH pull of the RoonServer image onto your Synology go through, and were you then able to continue from the Docker Image tab? If you ran into a snag with the DSM 7.1 steps we mentioned, reply with what happened and we can sort through it together. Please let us know where things stand so we can help from there.

Please note, if we don’t hear back from you this thread may close automatically soon. If the thread auto-closes and you need further assistance, please submit a reopen support request via the technical support help form below and specify that the issue should be reopened. Thank you.

4

Hi. I followed the revised instructions and it worked fine. Perhaps you could update the standard instructions to reflect the new approach so others don’t hit the dead end. Thanks, and I appreciate the follow up. Mark

5

Hi @Mark_Ouweleen, good to hear it worked.

You are right about the article, and we have logged that step for correction. Anyone on DSM 7.1 following Method 2 hits the same wall, because the legacy Docker app will not accept a registry address in Add From URL. The SSH pull is going in as the replacement.

Thank you for coming back to tell us. A step that fails silently for everyone is easy to miss on our side until someone says so.