Error on Roon login with music playback issue (ref#O1RLO2)

chrispy90 · August 11, 2026, 7:13am

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Error showing up every time I log into Roon. Talks about not being able to play certain things or might have a problem playing certain music because of something in the background.

Tell us about your home network

· Netgear router and netgear vpn bit defender but it has been running without any error until the most recent update.

mjw · August 11, 2026, 8:38am

The error mean that the Roon app is missing notifications permission. This may be changed Android settings.

This means Roon may not work when in the background, i.e., you are using another app on the phone, when notifications isn’t enabled.

chrispy90 · August 11, 2026, 5:00pm

Hello,

I should have clarified. I have iOS not android but will check same settings suggested. I did not change anything but the update might have changed a setting. Will check to see if I can find a turned off toggle.

Thank you,

Chris Peterson

noris · August 11, 2026, 9:30pm

Hi @chrispy90,

Thanks for clarifying that you are on iOS. If the update changed a setting, checking the Roon app permissions there is the right next step. Please check your iOS Settings → Roon App and let us know what you find.

chrispy90 · August 11, 2026, 11:47pm

Hello,

I do not see anything under settings then app then Roon. Looks like nothing changed on the app except the notifications is off. Could it be that? Or possible under actual settings on Roon itself not under settings and Roon app. Does that make sense? The actual Roon app might have a setting that might have changed not under settings-app. Will change notification toggle to on and see if this fixes issue otherwise it is in the Roon app itself because there is no other settings to change.

chrispy90 · August 11, 2026, 11:51pm

Hello,

Thank you all for helping. Hopefully we can find the changed setting. I have not set up lastfm or the brainz app yet could that be a possible creating issue?

Thank you,

Chris Peterson