Exclusive mode not working

[noris]

Hi @Bryan_Simpson,

Welcome to the forum. I have a few suggestions based on your post:

@Bryan_Simpson

Eventually ruled out all hardware issues.

@Bryan_Simpson

Chord Qutest via USB

Just to confirm here, have you tried a different USB cable and a different USB port on the PC and the behavior is the same? Is the Qutest using the latest firmware? Do you have the latest Qutest driver installed on the PC?

@Bryan_Simpson

After fresh install of windows, only happens on high bitrate or HD tracks, and not all, but most.
Did “Kevin Shroff’s Modded Realtek Audio Drivers”, didn’t solve problem.

Realtek drivers have caused issues in the past with Roon. I have not seen crackles/static being reported but I have seen reports of audio devices going missing with Realtek drivers installed on the same system as Roon, see:

'No audio devices found' issues [Resolved - Realtek driver]

Hi @support, Like some others, I am having some issues with intermittent (but frequent) ‘no devices found’. Version 1.3 (build 259) 64-bit Windows 10 Home Alienware 13 R3 laptop, i7-7700HQ, 16GB Audioquest Dragonfly Red via USB Music stored locally (only a few dozen tracks) on 512GB SSD or Tidal streaming On most occasions Roon will show ‘no devices found’, this is the case regardless of whether the device is plugged in at startup, plugged in before loading Roon, or after loading Roon. Un…

If possible, I would suggest to uninstall the Realtek drivers to see if this is a factor in the issue.

@Bryan_Simpson

Additional info: Qutest appears as a “speaker” output in windows, and which audio output the laptop is set to makes no difference.

I would not use the “System Output” zone to play back music to the Qutest, but rather the ASIO/WASAPI driver directly. The ASIO driver has Exclusive Mode as always on, so if you are able to reproduce this behavior with the ASIO driver, the issue might not necessarily be Exclusive Mode.