Fatal error : This device is not compatible with Roon 2.0

[miguel_cortes]

Roon Core Machine

Windows 11 Pro
Version 10.0.22621 Build 22621
AMD Ryzen 9 5950X
Nvidia RTX 3080
Asus ROG STRIX B550-E MOBO
64GB G.Skill F4-3600C18 DDR4

Networking Gear & Setup Details

Computer connected to Amplifi Router by Ethernet

Connected Audio Devices

KEF LSX via Optical Cable into Steelseries Wireless pro USB Interface
USB Schiit modi + magni

Number of Tracks in Library

less than 1500.

Description of Issue

not able to open Roon after update, got fatal error indicating “this device is not compatible with Roon 2.0 for more information, visit …”

[Geoff_Coupe]

It sounds as though you have had Windows Compatibility Mode switched on for a previous version of Roon. You need to turn it off. See

Windows Error message 'This device is not compatible with Roon 2.0' after updating to version 2.0.16 [Fix: Turn off Windows Compatibility mode for Roon.exe]

Roon Core Machine Windows 11 Pro 22H2- Ryzen 5600X - 16GB - Nvidia 3080 TI Networking Gear & Setup Details Ethernet Connected Audio Devices Teac AI-101DA Number of Tracks in Library +3000 Description of Issue I was using Roon Version 2.0.15 without any issues, but after receiving the prompt to update to version 2.0.16 and installing it, I am now getting the error message “This device is not compatible with Roon 2.0. For more information, please visit https://go.roonlabs.com/R…

[connor]

Hi @miguel_cortes,

Were you able to resolve the issue with the steps suggested above? We’re standing by in case you still require support.

This thread will remain open for several days before autoclosing so you have a chance to respond at your convenience. Thank you!