Full form submission What’s happening? Something else
How can we help? I am experiencing freezes or crashes
Was notified of the current update - selected to do that now cannot start the Roon core software on my mac get "FatalError - Could not create required lock file. Never seen this before...tried downloading the latest software from your site and installing but still the same error. No working Roon now - please help asap!
Suedkiez
March 22, 2024, 11:07am
2
You need to delete the lock file. There is info in the below thread. Note the instructions I posted in the last comment, which I think is the best way
Need savvy Roon users’ guidance here!
I had to erase the hard disk of my Imac (Os 11.7.10) and restore it from Time Machine. Afterwards I downloaded Roon to try to restore on this Imac. Roon installed its software on Imac but will not open.
since I am using the Imac as my Roon core I selected that option when reopening Roon, but I get a ‘fatal error’ message “could not create required lock file”.
No idea how to proceed from here.
How restore Roon to the Imac that’s been erased and restored…
Rugby
March 22, 2024, 3:23pm
3
Review this post from Roon Support:
Hi @James_England ,
Thank you for the report.
We are tracking what appears to be a rare but ongoing instance of this fatal error. Are you also able to elaborate on the following?
Open Activity Monitor and see if there are Roon-related processes still following. If so, what happens if you terminate them? Does Roon launch properly on the next attempt?
Navigate to your Mac’s .tmp folder (Go → /tmp) and clear any .lck file associated with Roon.
We’ll let you know as we learn more. Thanks!
If that doesn’t work, this error can also appear if you have both Roon and RoonBridge installed on the same PC.
system
April 6, 2024, 4:45am
8
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