I noticed that the focus tab will regularly freeze (blank screen with animated Roon logo) on iPad pro. I don’t know if others have experienced that too, but I noticed that the freezing happens especially when multitasking, or after my iPad session was reopened, or when switching from app to app. Restarting Roon makes focus fully functional again.
I just mentioned the very same problem two hours or so ago here: Mine is a iPad Air 3
It happened twice today, and once yesterday. And its not easy to get back to normal. I need to reboot the ROCK
Thanks for letting me know. Sorry I didn’t see your post, I must have missed it through search results.
Let’s hope Roon will address that issue as soon as possible.
Dont worry. Thanks for opening a support post. I think this will be the better place to collect feedback on this issue.
@Jose_Vita also mentioned that he had this happen.
I would also like to report that (wether or not this is a memory issue) it runs deeper than the sole focus tab. Very often, when I switch apps and get back to Roon, I get a black unresponsive screen. The only way out is to restart Roon. This isn’t specific to 1.8. The issue was also present in 1.7. I didn’t report that before, but I think now is a good time. That bug means that I need to restart Roon many times every listening session.
Are you running your Roon Core on a Intel Nuc, like me, or is this on Windows or something else?
Yes the focus lock up has indeed happened to me a couple of times. Restarting the app solved the problem. I use tags, and the core on an innuos statement.
My core is a windows 10 pc. I also use tags!
Did some deeper digging. Here what happened:
Step one: Focus Filter on Tag-list “Conductor”: 363 conductors. looks good.
Add second filter, Conductors of Opera: 83 of them. Looks good
Clear both those filters: BANG:
Rebooting Server Software: Only brings back “empty” filter framework:
Directly after rebooting: Filters still clogged-up but everything else works, ie Roon has rebooted successfully!
Appr. 20 minutes later:
Filter has “reconstructed” itself:
Sorry guys, but there is something really weird going on here.
@BrianW is this one for the two of us again to go figure the pattern
This looks like the manifestation of the same/similar issue I have using Tags to “filter” through Artists in order to create smart playlists. There appears to be some back-end post-query processing that clogs up Roon.
This used to happen with “Search.” You’d hit Roon with 5-10 searches in under a few minutes (say, to assemble a playlist or to tag a bunch of objects) and then Roon would simply slow to a crawl until restarted.
I am getting this with Tag usage now.
It is a true PITA. Renders Filters all but useless. Hope this receives some attention soon.
It renders Roon useless until restarted. Wouldn’t be quite as bad if Roon didn’t take 5 minutes to restart.
@support, any news on this nagging issue?
As you‘re updating how focus works, may I assume the issue described here is being addressed alongside?
Bump. Anyone looking into this?
Apparently no response from Roon yet. I’ve just encountered this issue for the first time myself, whilst using my iPad.
Hi everyone ,
I wish we would have seen and replied sooner to this thread - I’m sorry you are all affected by it. I’ve notified our team about this and we’re looking into it.
Please, bear with us while we get back to you with updates
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.