ROCK and files are on a USB hard drive.
I have around 100,000 files.
I have noticed recently that files are not being added to Roon when I add files to the hard drive unless I do a manual “force rescan”. I’m not sure when this started.
I have had this a few times after Roon updates. If you haven’t already, I would reboot the core its fixed it for me after doing this everytime.
Thanks. I’ve tried rebooting and reinstalling and it still doesn’t work.
Was worth a punt. Best wait for support them.
Is your storage location in settings pointed to the directory or the SMB path?
It is pointing to the directory since the storage drive is connected directly to the NUC that contains the ROCK software.
Okay, I’ve made the mistake before of pointing to the SMB path (even though the drive is directly connected). I got exactly the same symptoms.
I moved the core to a Mac mini and real time scanning works fine. Must have something to do with my ROCK setup or network.
It’s a strange one.
As @Simon_Arnold3 said I have seen it a couple of times and fixed by a reboot and also always when using a Synology NAS for storage.
Would your drive be formatted NTFS?
Just there has been some strange behavior with Rock and NTFS formatted drives.
Can’t see how network would affect a locally attached drive, if on a NAS maybe. As @Michael_Harris has pointed out what file system format is the drive formatted as?
I think Ron was pointing out that while he had a local drive his music was pointed to the Network drive.
There is the dirty drive issue with NTFS on Rock but I have not heard of it causing this issue, but not to say that it could not happen.
Didn’t see that mention if connecting to the smb mount from Rock I guess it could cause issues like it does from NAS devices.
It’s very weird and since others don’t appear to have the issue, I’m going to experiment around with using a different drive or format (it’s formatted ExFAT). For now, everything is working well with the core on a Mac mini, so I may just stick with that.
Thanks to all for your thoughts.
As we know, Roon OS creates the smb://rock/data share by default and that share includes a path to the external/internal media where the music library is located.
It’s a pretty simple mistake to make in a configuration to point to that SMB mount point when (re)configuring Roon. I made that mistake and was left with the exact symptoms that the OP is describing here.
Of course the correct configuration would be to point to “Rock->Data->Storage->InternalStorage”
However, Ron confirmed that’s not what is going on here.
I have this problem with a 14TB USB-attached hard drive with a SonicTransporter. I’ve given up troubleshooting and just use the Force Rescan option in Settings.
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