Formation Flex grouped playback fails after inactivity requiring regrouping (ref#RRHENX)

What app are you having the slowness issue with?

· Roon

What kind of performance/speed issue are you experiencing?

· Other

Please try to reboot your Roon Server

· No, the issue is still the same even immediately after a reboot

Please try to reboot your networking gear (Router/Switches/etc.)

· No, the issue is still the same even after a reboot

Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?

· No, the issue is still the same

Does the issue happen on multiple Roon Remotes (controllers) or just one?

· Issue happens on multiple remotes

Router Domain Name System (DNS) change

· I don't know how to do this

What is the operating system of your Roon Server host machine?

· MacOS

Timestamp of issue occurrences

· Written in the text

Describe the issue

Subject: Formation Flex grouped playback fails after inactivity – regrouping resolves the issue

Hello Roon Support,

I am experiencing a recurring problem with grouped playback using four Bowers & Wilkins Formation Flex speakers, arranged as two Roon Ready stereo pairs (Vindu and Media), together with a Formation Bass.

My Roon Server runs continuously on an iMac. Two of the Flex speakers are connected via Ethernet, and my home network is very stable.

The problem:

After the grouped speakers have been idle for some time (approximately one hour in my latest test), playback fails with the message:

“Qobuz media is loading slowly. This may indicate a networking or connectivity problem.”

Roon then skips to the next track, but playback still fails.

What I have established:

* Both stereo pairs play perfectly when used individually.
* Grouped playback works perfectly once successfully established.
* The problem returns after a period of inactivity.
* Simply ungrouping the two stereo pairs and grouping them again immediately restores normal playback.
* Neither restarting Roon nor playing the individual pairs first is necessary.
* Direct playback through Qobuz and the B&W Music app works reliably.
* I experienced this problem occasionally even before the Formation firmware 2.10 update, which temporarily disrupted Roon Ready functionality. The speakers are now running firmware 2.11.

This suggests that Roon may be failing to restore the grouped playback state or synchronization after inactivity.

Could you investigate whether this is a known issue with Roon Ready grouping of Formation devices, and whether there is a permanent solution?

The problem was reproduced on November 11, 2026, at approximately 08:41 CET. I also have a screenshot of the error message.

Thank you for your assistance.

Describe your network setup

Fast and stable