Forum Bookmarks

[PixelPopper]

Hi, as of yesterday (27/07/2017) I get an error message when trying to bookmark a topic or thread in the Community areas. This is an issue with my account, I believe, as this error happens on iPad, iPhone,iMac & Windows 10 machines.

Any help would be welcome.

[RBM (René)]

Before we call in the cavalry – have tried loggin out and in again?

[PixelPopper]

Yes, I have logged out, shutdown & reloaded, log in but the problem persists on all devices. I use bookmarks frequently & will often have 20-30 set until I have read the articles.

Paul

[eric (Eric Stewart)]

Hi @PixelPopper — Thank you for sharing this observation you have made with us. The feedback is appreciated!

I just checked on my end and I seem to be having no issues bookmarking pages on the community site so I wanted to reach out and see if there had been any changes in behavior here.

Thanks!
-Eric

[PixelPopper]

Hi Eric,

Until your response I hadn’t tried again, but having now done so my bookmarks appear to be working again?
As I mentioned the error was appearing across all of my devices. The only thing that has changed is I have done a complete restore of my iPad (this is my most frequent means of accessing the community & add bookmarks). I’m not sure how this restore could have impacted upon book marking but it is the only thing that has changed.

Is there a limit on the number of bookmarks that can be made in an account? I habitually check people’s music recommendations and bookmark them for further attention, this can result in a large number waiting attention.

Regards,

Paul

[eric (Eric Stewart)]

Hi @PixelPopper ---- Thanks for touching base with me!

After a bit of searching around and help from (@dylan ), it was discovered that the community site had a limit of “20 bookmarks” a day for users. I spoke with Mike and we have now increased to “50 bookmarks” a day

-Eric

[PixelPopper]

Hi Eric,

Thanks for your help & the update. I had cleared most bookmarks out to overcome my problems but I guess the system must take a while to refresh the user account.

Happy days.