Hi @David_Doerfer’---- It’s good to hear from you, thanks for the feedback.
Moving forward, I can enable diagnostics on your account so we can have a closer look into what could be causing the hang up but can you please confirm for me if you are still using the same setup:
I am running Roon on my Mac Pro. The Mac is a late 2013 model (the round/cylinder one) has a SSD and 32 GB of RAM. It is a 3.7 GHz Quad Core Intel Xeon E5. This is connected to my network via ethernet cabling. The NAS is a synology 1512+ and is connected via ethernet cabling to my network."
Lastly, would you have any objections to me making this a public topic? As you know we try to handle any support related questions out in “public” so others have access to any information being shared that may prove to be useful to them as well.
-Erica 