Hard Down. Rebooted server and it wont come back up

Roon Server Machine

NUC i7 16GB Ram running linnux

Networking Gear & Setup Details

Verizon fios router. Connected directly.

Connected Audio Devices

Project s2 digital DAC and streamer usb.

Number of Tracks in Library

770K

Description of Issue

Hard Down! Please help look at the logs

Hi @Ben_Katz,

I’m afraid we’ll need more information to take action on this report. We see two RoonServer instances in your account, one on a Windows machine that is currently online, and another offline on a RoonOS machine.

Please share a screenshot of the RoonOS web administration page for the ROCK if that’s the machine.

Have you migrated to the Windows machine while troubleshooting an issue with your ROCK? Is there an error message displayed within Roon itself?

To upload a set of logs from the ROCK, you’ll need to use the directions found here and send over a set of logs to our File Uploader. Please let us know if we can assist. Thanks!

Im not running a windows machine for my ROCK it on the NUC. I have remotes on windows machines. The admin page wint come up it says unreachable

Wait it looks like on 3rd reboot it might come up

Hi @Ben_Katz,

Are you still having issues here? It appears that your ROCK is online and active with our servers. Let me know your status! :+1:

Yes i am back up. I had rebooted 1 more time and it came back up. Cuiously i had 2 friends whose servers crashed at the same time mine did…and came back up when mine did. Doesnt make sense. Thank you for checking in.

Just so you know, you are running a second Roon server on your Windows computer. That is, unless you did not tell it to Launch at startup of your Windows computer. This Roon Server program gets installed on your computer when you install the Roon client (Roon) program.

Hi @Ben_Katz,
I’m glad things are working again for you I’ll mark this thread as solved.

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