Have 528 build, connected to Tidal, but Roon will not play music

Support
1

Core Machine (Operating system/System info/Roon build number)

Apple I-mac, mac OS Mojave, version 10.14.6, Build 528

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Araknis Networks AN-110-RT-2L-1W, Ethernet to Core on I-mac, WiFi to some Sonos Connects, Ethernet to other Sonos connects and to Yamaha receivers

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Primarily Sonos Connects and Sonos Connect:Amps. Two yamaha receivers

Description Of Issue
Roon will no longer play music. I logged out of Tidal and logged back in successfully (no spinning wheel). But when I que up music, nothing happens. I can see the artist/track but it will not play on any of my 6 zones. Also, one of my zones disappeared on Roon. Thanks in advance for any assistance.

3

Hi @Christopher_Souder,

Can you please confirm that the TIDAL web player works as expected using the same account you’re logged into Roon with (Roon Settings -> Services)?

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