Having issues stremaing to Naim Atom and Mu-so

[Srdjan_Jelacic]

Roon Core Machine

Synology DS918+
DSM Version: 7.1.1-42962 Update 5

Networking Gear & Setup Details

Router: Araknis AN-110-RT-2L1W
Ethernet switch: Araknis AN-210-SW-F-16-POE

Connected Audio Devices

Naim Atom and Mu-So via Ethernet

Number of Tracks in Library

4,367

Description of Issue

When trying to stream to my Naim Atom or Mu-so using Roon desktop app on my MacBookPro 2020, the track is frozen and will not play regardless of trying to stream a track from my library or Qobuz. I have no issue streaming music from my native Naim app to the same device.

[benjamin]

Hey @Srdjan_Jelacic,

Thanks for taking the time to write in, and for your patience while we work through each thread! I wanted to check in on the status of your issue, are you still unable to stream audio to your Naim Atom or Mu-so?

Are you able to connect to the devices from Roon Settings>Audio?

Are you able to stream audio from the system output of the Mac?

I’ll be on standby for your reply.

[Srdjan_Jelacic]

After doing a factory reset on Naim Atom, I was able to stream again. I am still occasionally experiencing Roon freezing when trying to play some of my albums from the NAS.
Thanks.

[benjamin]

Hey @Srdjan_Jelacic,

If you’d like to continue troubleshooting your freezing issue, we certainly can! A good next step would be to grab the specific date, time, and name of the track playing when the issue occurs.

Share that information here, and we’ll take a closer look at your core diagnostics.

Thanks!