I’ve had a Hegel HD30 DAC for about 4 months and out of the box used it with Roon with a Mac Mini Core, running via an Oppo 205 streaming endpoint, with digital coax going into the Hegel HD30.
Everything always worked great, but then this week I got an Innuos Zen MK III with the intention of ditching the Mac Mini and Oppo and just going direct from the Innuos streamer into the USB DAC on the Hegel.
But, the Hegel isn’t recognized by Roon in the Audio settings. It appears, and then flickers and disappears and is totally unstable. The front panel of the Hegel shows input sampling rate then flickers and disappears and comes back again.
Running the Innuos into the Oppo via ethernet and running digital coax out into the Hegel works fine again on the Hegel’s coax input. Optical inputs from my LG OLED work find. Plugging the Hegel directly into a macbook via USB and playing a hi res file in Quicktime works fine…
The issue is interfacing with Roon.
Is this SUPPOSED to work with Roon via USB? I am running USB from the Innuos into my Luxman DA-06 DAC and it works like a charm. Neither the Hegel nor the Luxman are “Roon certified.” But the Luxman works through USB (both in LMS squeezelite and regular Roon Core config), the Hegel does not work in any configuration.
I am planning on selling the Hegel but now I have to confirm what’s going on with Roon before selling it to someone who thinks it’s supposed to work via USB input.