Here was an error authorizing with TIDAL: UnexpectedError

Support
1

I have this exact problem. I am getting:

There was an error authorizing with TIDAL: UnexpectedError. Please try again.

This issue started yesterday (5/17) and I haven’t been able to listen to Tidal in Roon since. Tidal works fine in its own stand-alone app on Mac, iPhone, AppleTV, and through Plex. RoonServer is the only place where authorization failed.

David Wang

3

Hi @David_Wang1,

Welcome to the forum. I’ve split your post into it’s own thread so that I can better assist you here.

This sounds like a different symptom than the previous thread, can you please confirm if you are able to properly login using this TIDAL account on the TIDAL web player (listen.tidal.com)?

4

Yes. I can login properly on Tidal web player as well. In any case, I restore Roon backup from two days again and the problem goes away. It does sound like the database got corrupted somehow.

1 Like
5

Hi @David_Wang1,

Thanks for letting me know that restoring the database from a backup resolved the issue on your end!
If you have further difficulties, please just let us know and we can take another look, thanks!

6

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