High sample rate FLAC files often only play at 44.1KHz/16bit (ref#6L90MT)

[Eric_Lambert]

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

When choosing high sample rate FLAC files Roon will often only play them at 44.1KHz/16bit, not the higher rate they are shown to be.

Describe your network setup

MacMini is Roon server. MacStudio Ultra is Roon client. Both are connected via WiFi using an Orbi mesh network.

[Suedkiez (Just a fellow user like you)]

Please show us a screenshot of your signal path when this happens.

[connor]

Hi @Eric_Lambert,

Do you have any DSP engaged in MUSE when this occurs? Please share the screenshot requested above for us to investigate further.

[Arlen]

Are you referring to music provided by streaming services? Check your settings, because maybe you are not on ‘max’.

[Eric_Lambert]

That was it Arlen. I had streaming quality set to High but not Max. As soon as I switched to Max and tried the same album it successfully started playing the high sample rate versions. Thx!

The odd thing is that I often played high sample rate files via Tidal and it had no issue playing at the correct rates. For some reason, a few of the FLAC albums got dumbed-down to 44.1/16.

[Suedkiez (Just a fellow user like you)]

@Eric_Lambert

The odd thing is that I often played high sample rate files via Tidal and it had no issue playing at the correct rates.

Maybe before the introduction of Tidal Max and the associated Roon changes?

Roon 2.0.28 is live!

Hello Everyone, We’re excited to share the latest release of Roon - which now includes support for TIDAL Max and restores offline functionality in Roon! As many of you know, TIDAL introduced its new flagship Max quality tier in the summer of 2023. TIDAL rolled out support for up to 24bit/192 kHz high-quality FLAC streaming to their native apps first, with integration for third-party app partners, like Roon, projected for late 2023. Many of you have been quite excited to see TIDAL Max become a…

[Eric_Lambert]

So did the Tidal setting in Roon get set to Max automatically? I certainly never changed that after my initial setup a few years ago (where I’d selected the highest option available at that time).

[Suedkiez (Just a fellow user like you)]

I can’t remember (and probably this should have been mentioned in the release notes) but there were definitely many instances of the same kind here on the forum.