Roon Core Machine
NUC11TNKi7, Intel Core 11th gen, 32Gb RAM
Networking Gear & Setup Details
Router TP Link Archer C7, no VPN
Connected Audio Devices
Arcam D33 dac via USB port (connected to Class II high speed port)
Number of Tracks in Library
No local library, only Tidal and Qobuz services
Description of Issue
The issue related to not being able to use the dac connected directly via USB port was said to be solved by disabling MQA USB HID. I don´t see this option on any settings parameters
I don’t have this DAC but based on this post, …
In the “Device Setup” screen for the Cambridge CXN, can you try turning on the “Disable MQA USB HID Protocol” option and see if the behavior changes at all?
… I suppose it should be here:
Thank you. I tried this path, yet, no option with such a name appears:
Well, this seemed reasonably answerable to be, but now I’m lost. I guess we need someone with the DAC after all
A thought: Is MQA support enabled in the main section further up?
FWIW, I read the other thread.
@mjazz wrote that this didn’t help:
I have disabled the MQA USB HID protocol and it does not make a difference. The issue is still there. To be sure, I deleted the RAATServer directory as well, but that did not help either.
But then this was the solution:
I now switched again to USB 1.0, which didn’t help. After switching back to USB 2.0, I thought I try it a last time for today. And it works.
No clue, why. Perhaps the USB switch on the Arcam? Which I never used before.
Anyhow the problem seems to be solved.
Thank you for your help
A happy roon user!
I am just guessing as you are surely aware
Indeed it was not, as it does not support MQA. Yet, after ou comment, I tried enabling to see if I could get this field to appear, but the given “MQA HID USB” option still does not show.
I understood from other posts the support team needs to parameterize your account someway so that this option starts being visible for the user. I am hoping someone from dev team could confirm and to that for me. I am about to give up Roon. I bought a NUC only for running Rock, but it has been so difficult so far.
Yes, I wondered about this as well due to this:
I have enabled a diagnostic function on your account that requires a restart of your core to function correctly. After restarting your core, go to the “Device Setup” screen for your ARCAM DAC, click the “Show Advanced” button, and set the “Disable MQA USB HID Protocol” option to “Yes”. Let us know if this changes the behavior you are seeing!
But it seems to me that this was only to enable the diagnostics. Who knows though. I guess you might have to wait for Support to show up, which may take several days though
Yes, I got this part. Thanks for enlightening.
I tired USB 2.0 since the beginning. The only part I could not do so far was this MQA HID USB thing. At first I thought it was something like setting MQA to “not supported” as it already was set. Yet, reading again I realized it may be something else. My last drop of hope.
I am often quite good at stabbing in the dark, but not so much this time
I’m sure someone else or eventually support will be able to help. Good luck!
Having read the other thread, the solution was oddly by switching to USB class I and then back to USB class II. Worth a try.
Although the OP of that thread said their D33 was on the latest firmware and didn’t help, is yours on the latest.
I also tried switching back and forth. Yet, with no positive results.
About the firmware, I also have the latest version.
Having read a wee bit online. The D33 via USB seemed to be more for a PC or MAC. If you are running ROCK on the NUC you won’t be able to install the special drivers needed.
Are you running ROCK or the Windows Roon software?
You could get something like a Topping D10s to convert to Coax.
I am trying Rock.
With Windows it works fine, even without any special driver.
Unfortunately I feel that’s your solution in this case unless you utilise something such as the Topping D10s. USB powered via source (NUC with ROCK) and converts to either Coax or Optical.
Topping D10s Mini USB DAC ES9038Q2M XMOS XU208 PCM384kHz DSD256 Native Audio Amplifier Decoder Black
Can anyone from
# give some help? support