How do I get Nucleus to work?

Hey @Woo,

First, I want to apologize for the difficulties here.

Can you go to Settings > About and confirm that RoonServer is on the latest version? If it’s not give the update a go and let me know if you can see your devices after that.

Just to confirm, if you go to Settings > Storage, do you have both Internal Storage and another watched folder with the same music here? If both Internal Storage and another storage device are active at the same time, with the same tracks, Roon will be tracking these in two locations — One location with your edits, the other without.

The best option is to restore a backup from before this process began and begin again. The best practice for this migration process is as follows:

  • Restore your backup on your Nucleus with Internal Storage empty.
  • Disable all watched folders from Settings > Storage.
  • Via the Web UI, stop RoonServer.
  • Transfer your music to your Nucleus Internal Storage while RoonServer is stopped.
  • Once completed, start RoonServer once more.
  • Go to Settings > Storage and enable Internal Storage if it is not enabled already.

From here Roon will recognize the library on the Internal Storage as the same library it was previously watching and all of your edits will be in place.

Let me know if you have any questions!

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