How long should one have to wait to get help?

Support
1

I posted a help request concerning Build 667 two days ago, and I have yet to hear from support. Two fellow users were kind enough to comment, but their ideas, while interesting, did not help. Why has support not answered? Roon is, more or less, unusable in the meantime. For me, Build 667 is a disaster, and I am getting no help at all from Roon.

Why?

2

And yet we have to remember that it was paid for it .
Roon got your money…

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3

on https://community.roonlabs.com/about you can find all Roon people and I would try to message someone from support directly?

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4

Support has replied to the OP’s support thread.

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