How to enable Roon on the ESET firewall (what ports / protocols / etc)

[YetAnotherLondoner]

Roon runs on a Synology NAS.
I installed the Roon Windows app.
If I go on settings → audio, I see other devices, but I do not see the current PC as a device.

This must be a firewall issue, because if I disable the ESET firewall it works.

How do I enable Roon through the ESET firewall?

Two posts

Roon doesn't play on my PC

Hi @Matti_Malkamaki, I know you mentioned that you previously took a look at the firewall, but in case you need the instructions again: I would verify that both Roon.exe and RAATServer.exe have been added as exceptions to your Windows firewall. You can use these instructions to add the exceptions and the executables themselves would be located in your Database Location/Application folder path. Are you running any other kind of antivirus of firewall on the PC? Even AV apps such as McAFe…

Roon 1.8 (790) No System Audio Options on Windows 10

Thanks for your reply Daniel, of ALL the things I did, I didn’t check my firewall I disabled my ESET firewall and surprise, surprise I have audio and can play music… That is so simple and is posted everywhere I’ll search for the settings that I need to make to my firewall. Thanks again for responding!

mentioned the same problem was solved, but they do not mention HOW.

Yes, the ESET rules were changed, but how exactly???

Advanced setup - firewall - advanced - rules - edit, and then what?
I understand I need to create exceptions for roon.exe and raatserver.exe, but what kind of exceptions?
What ports? What IPs? What protocols? Etc

My network is set to Private in Windows.

I also found other posts on this, but they were honestly, very very confusing: What are the new ports that Roon Server needs open in the firewall? - #6 by cookie_man

Shouldn’t these pieces of information (what ports protocols etc for the firewall) be specified very very clearly in the help section?

[benjamin]

Hey @YetAnotherLondoner,

It’s great to see you on the community again! Apologies for the delay in getting to your thread. Since some time has passed, I wanted to check-in on your thread to see if you were still having issues getting output from your PC?

You are correct in that you’ll need to add a new firewall rule from ESET > Setup > Network Protection > Firewall > Configure… (after clicking gear wheel) > Advanced > Rules > Edit

The key here is to create as an Application based exception. You won’t need to add specific ports in this case. Here is a good step-by-step that may help:

https://support.eset.com/en/kb2843-create-a-firewall-rule-to-allowdisallow-use-of-a-certain-application-in-my-windows-eset-home-product

Let me know how the above goes!