How to play HQPlayer

[Jorgen_Norregaard (Jørgen Nørregaard)]

Core Machine (Operating system/System info/Roon build number)

I am using sonicTransporter for HQPlayer + roon server

Roon version 1.6 (bild 416)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Router:. Genexis ver. 2.3

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

AURALIC vega g2

Description Of Issue

My problem is I can’t play HQPlayer. Then I select HQPlayer in zones roon says: playback failed because couldn’t connect to HQPlayer

Regards
Jørgen Nørregaard

[noris]

Hi @Jorgen_Norregaard,

Can you please try following these instructions to set up HQPlayer?
https://kb.roonlabs.com/HQPlayer_Setup

You’ll want to make sure you put the IP address of the machine running the HQPlayer instance in the Roon Settings as per the Doc or if HQPlayer is on the same machine you should place localhost or 127.0.0.1 in that field.

I would also make sure to enable “Allow Control from Network” in HQ Player itself also as per the doc.

– Noris

[Rugby (aka Daniel or Big Dan)]

Also, make sure that HQPlayer is actually running and that you enabled the “Allow control from network” feature in HQPlayer.

[Jorgen_Norregaard (Jørgen Nørregaard)]

Here is a screenshot of that I can configure in HQPlayer. I expect to find my dac, but I can’t.

I have tried a lot but nothing can make hqplayer play a sound.

[Rugby (aka Daniel or Big Dan)]

I haven’t used the embedded UI, so options from my version of HQPlayer are all changed. @jussi_laako might be able to shed some light.

[Tony_Devitt]

If you are using Network Audio (‘Backend’ setting) the HQP NAA must be running on the device to which the DAC is connected.

[Sloop_John_B (John B)]

The Auralic Vega is not a HQP networked endpoint so you will have to connect the sonic transporter to it via USB or get an NAA (eg microrendu etc.) if you want it networked.

HQP is not added to Roon, rather the Roon interface can control what plays in HQP. Your network will need to be the HQP topology rather than the Roon topology.

.sjb

[noris]

Hi @Jorgen_Norregaard,

Does your DAC work without sending it through HQPlayer and using just Roon? If so this would be an issue between HQPlayer <–> DAC and not necessarily Roon related, you might want to reach out to HQPlayer support to see if your DAC is a proper HQPlayer endpoint, but from @Sloop_John_B’s comment it appears that it might not be.

– Noris

[Speed_Racer (Threatened Dinosaur)]

The Vega G2 does not support NAA over its Ethernet interface so you won’t be able to use HQPlayer with it over Ethernet unless you get an NAA device such as an ultraRendu.

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