HQ Player won’t launch

Audio Gear Talk HQ Player
1

Hi everyone,
Hope you can help. Have intel nuc 8i7BEH in fanless case. Have been running as a ROCK. Have removed ROCK and installed windows 10 education N edition. Goal is to run roon core and HQ player. Have configured roon core but am now having trouble with HQ player. HQ player just won’t launch. It will ask for permissions to change settings on the computer and will then not launch. I have allowed hq player through the firewall and am running as administrator.
Any help and ideas would be much appreciated.
Thanks

2

If not launching at all then try uninstalling and reinstalling.Also disable the firewall completely for the time and then re-enable it later.

Finally check if Windows smart shield is blocking it. I had an app a few weeks ago and it said rarely seen and I had to go in and approve it

Just to add… remember that HQPLAYER is a client server app, the service runs in the background and you connect via the web or windows app. I have only used it on Linux though

3

Hi Michael
Thanks disabled firewall, reinstalled HQ and disabled app protections
Still won’t launch desktop but does open client as before!
Any thoughts ?

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4

Garry sorry I am no expert on HQP, only very basic stuff. I have mostly used the embedded Linux distro to test

Maybe see if one of the knowledgeable guys picks it up. They are regularly on the forums

5

I’m not an expert, but is there a chance that this version of windows 10 has some limitation that causes HQPlayer to not launch / run correctly? I suspect most people run Home or Professional version of Windows 10.

6

I think Erik May be on to something. See here:

https://support.microsoft.com/en-us/topic/media-feature-pack-for-windows-10-n-may-2020-ebbdf559-b84c-0fc2-bd51-e23c9f6a4439

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7

Hi Guys thanks for help probably should have said have already downloaded media pack - but to now avail.
With benefit of hindsight think your point about limitation of Education N probably correct will upgrade to professional and give it a crack !
Will let you know how it goes.

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8

Hi thanks guys installed windows pro and now al good :blush:

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9

HI ! @jussi_laako I undesrtand the HW limitations with the new versions, just an idea, is it possible to use hqplayer (new versions) inside a windows virtual machine? With linux, I’ve had no problemas, but was trying to get it a a one-all solution with dirac that only works on windows and have setup a VM for that. Everything seems to work fin (pending more tests on sound quality) excepto for HQPlayer, that’s a shame, because I wasn’t counting on that problem (tried q35 and i440fx, but maybe am missing some advanced option :slight_smile: )

Hope it’s the case! Thanks a million

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I quite don’t follow how you plan to use Dirac with HQPlayer? AFAIK, it is not feasible.

But there are many tools on the market to design room correction filters that you can run inside HQPlayer.

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11

There was a guy on a forum somewhere years ago that recorded Dirac’s output IR for his system, which he then used in HQPlayer

A lot of effort required though

I think The same time is better spent with Audiolense XO

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Cool! Thanks for the insight. My main concern right now is… is it possible to run hqplayer on WINDOWS inside a VM? Or is it like having old HW and it simply can’t be done with the new versions of HQPLAYER

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Yes it is, of course it will have quite a bit of performance hit and you need to do audio output through a NAA, but otherwise it works.

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Hi I’ve been trying to get it to run and I can’t seem to make it work on VM windows 11 VM machine on proxmox. It does something similar as when you run it on a old machine without the new instructions you mentioned. On linux, it works like a charm, but for windows… and idea as to any configurations on the VM machine? Thanks in advance! (PS: I think I should have got an embeeded version :slight_smile: )