Did any one download the x64 macOS HQP 5.0.2 and successfully launch this update … I have three Macs, Mac mini 2012 (opencored Ventura13.4), Mac Pro 2013 (Monetary) and Mac mini 2018 (Ventrura 13.4), the first two just failed to launch the HQP desktop, and no issue for HQP Client. Can anyone help ? I have emailed HQP but no response
I got the following error message :
Full error report on my Mac Pro 2013
Translated Report (Full Report Below)
Process: HQPlayer5Desktop [1003]
Path: /private/var/folders/*/HQPlayer5Desktop.app/Contents/MacOS/HQPlayer5Desktop
Identifier: com.signalyst.HQPlayer5Desktop
Version: 5.0 (1)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2023-06-07 13:37:16.8485 +1000
OS Version: macOS 12.6.6 (21G646)
Report Version: 12
Anonymous UUID: FB9155AA-2FBB-F274-E561-0C5F2C666F83
Time Awake Since Boot: 580 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [1003]
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 HQPlayer5Desktop 0x10f2ebf8c 0x10f0d4000 + 2195340
1 HQPlayer5Desktop 0x10f109206 0x10f0d4000 + 217606
2 dyld 0x11762e52e start + 462
Thread 1:
0 libsystem_pthread.dylib 0x7ff801d48f48 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x7ff801d48f48 start_wqthread + 0
Thread 3:
0 libsystem_platform.dylib 0x7ff801d613e3 _platform_strncpy + 3
1 libicucore.A.dylib 0x7ff80410ce02 icu:
:operator=(icu::Calendar const&) + 376
2 libicucore.A.dylib 0x7ff80416c6d7 icu::GregorianCalendar::clone() const + 39
3 libicucore.A.dylib 0x7ff80410cea8 icu:
:createInstance(icu::TimeZone*, icu::Locale const&, UErrorCode&) + 76
4 libicucore.A.dylib 0x7ff8041f85a7 icu::SimpleDateFormat::initializeCalendar(icu::TimeZone*, icu::Locale const&, UErrorCode&) + 63
5 libicucore.A.dylib 0x7ff8041f7bc0 icu::SimpleDateFormat::construct(icu::DateFormat::EStyle, icu::DateFormat::EStyle, icu::Locale const&, UErrorCode&) + 72
6 libicucore.A.dylib 0x7ff8041f9577 icu::SimpleDateFormat::SimpleDateFormat(icu::DateFormat::EStyle, icu::DateFormat::EStyle, icu::Locale const&, UErrorCode&) + 189
7 libicucore.A.dylib 0x7ff804135398 icu::DateFormat::create(icu::DateFormat::EStyle, icu::DateFormat::EStyle, icu::Locale const&) + 162
8 libicucore.A.dylib 0x7ff804229a39 udat_open + 411
9 CoreFoundation 0x7ff801e50bc3 __cficu_udat_open + 48
10 CoreFoundation 0x7ff801e4fdbf __ResetUDateFormat + 528
11 CoreFoundation 0x7ff801e5225a __CFDateFormatterSetProperty + 1342
12 Security 0x7ff803e5e4d5 decodeTimeStampTokenWithPolicy + 2316
13 Security 0x7ff803e5807b SecCmsSignerInfoVerifyUnAuthAttrsWithPolicy + 94
14 Security 0x7ff803e5f5f8 SecCmsSignedDataVerifySignerInfo_internal + 686
15 Security 0x7ff803e60037 CMSDecoderCopySignerStatus + 173
16 Security 0x7ff803e759bd Security::CodeSigning::SecStaticCode::validateDirectory() + 1119
17 Security 0x7ff803e78dbf Security::CodeSigning::SecStaticCode::validateNonResourceComponents() + 15
18 Security 0x7ff803e7d7fa Security::CodeSigning::SecStaticCode::staticValidateCore(unsigned int, Security::CodeSigning::SecRequirement const*) + 52
19 Security 0x7ff803e7c844 Security::CodeSigning::SecStaticCode::staticValidate(unsigned int, Security::CodeSigning::SecRequirement const*) + 312
20 Security 0x7ff803e720e2 SecStaticCodeCheckValidityWithErrors + 185
21 QtCore 0x11207545c 0x111e86000 + 2028636
22 libsystem_pthread.dylib 0x7ff801d4d4e1 _pthread_start + 125
23 libsystem_pthread.dylib 0x7ff801d48f6b thread_start + 15
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00006000010be310 rbx: 0x0000000016ecdbe2 rcx: 0x0000000006c938fa rdx: 0x00000000046cdbe2
rdi: 0x00007ff7b0e26ba0 rsi: 0x0000000000000000 rbp: 0x00007ff7b0e2b670 rsp: 0x00007ff7b0e22060
r8: 0x00006294e561ddc0 r9: 0x0000000000000040 r10: 0x00000000000007fb r11: 0xffffe008510859f0
r12: 0x0000000051f73af1 r13: 0x0000000052ccf309 r14: 0x0000600002fbd540 r15: 0x00000000e976a632
rip: 0x000000010f2ebf8c rfl: 0x0000000000010206 cr2: 0x000000010f0e1f60
Logical CPU: 2
Error Code: 0x00000000
Trap Number: 6
Thread 0 instruction stream:
58 10 44 8b 78 14 e8 bd-c1 23 00 89 c3 e8 b6 c1 X.D.x…#…
23 00 c1 e3 10 09 c3 48-8b 44 24 10 89 58 14 44 #…H.D$…X.D
8b 68 18 e8 a0 c1 23 00-89 c3 e8 99 c1 23 00 c1 .h…#…#…
e3 10 09 c3 c5 fd 6f 44-24 40 c4 e3 79 22 44 24 …oD$@…y"D$
24 01 c4 e3 79 22 44 24-20 02 48 8b 44 24 10 89 $…y"D$ .H.D$…
58 18 c4 e3 79 22 44 24-1c 03 c5 f9 6e 4c 24 34 X…y"D$…nL$4
[c4]e2 7d 58 c9 c4 e3 7d-02 c1 10 c4 c1 79 6e cf …}X…}…yn. <==
c4 e2 7d 58 c9 c4 e3 7d-02 c1 20 c4 c1 79 6e cd …}X…}… …yn.
c4 e2 7d 58 c9 c4 e3 7d-02 c1 40 c4 e2 7d 58 48 …}X…}…@…}XH
1c c4 e3 7d 02 c1 80 c5-fe 7f 84 24 80 4b 00 00 …}…$.K…
c5 f8 77 e8 20 c1 23 00-89 c3 e8 19 c1 23 00 c1 …w. .#…#…
e3 10 09 c3 48 8b 44 24-10 89 58 1c 44 89 e7 e8 …H.D$…X.D…
Binary Images:
0x10f0d4000 - 0x10f613fff com.signalyst.HQPlayer5Desktop (5.0) <0f7c3265-b47d-3267-b396-35fc7f5c8d4c> /private/var/folders//HQPlayer5Desktop.app/Contents/MacOS/HQPlayer5Desktop
0x117629000 - 0x117694fff dyld () <2517e9fe-884a-3855-8532-92bffba3f81c> /usr/lib/dyld
0x7ff801d47000 - 0x7ff801d52fff libsystem_pthread.dylib () /usr/lib/system/libsystem_pthread.dylib
0x7ff801d5f000 - 0x7ff801d68fff libsystem_platform.dylib () /usr/lib/system/libsystem_platform.dylib
0x7ff804030000 - 0x7ff8042c3fff libicucore.A.dylib () <7b331d9e-9042-3749-9c38-b6f312db1b8f> /usr/lib/libicucore.A.dylib
0x7ff801d94000 - 0x7ff802298fff com.apple.CoreFoundation (6.9) <5e33664d-9c9a-3ac4-ad94-641d53e06c7b> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff803cd5000 - 0x7ff80402ffff com.apple.security (7.0) <3b5489d9-a1db-3b43-a207-cf6309c19e81> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x111e86000 - 0x11238dfff org.qt-project.QtCore (6.5) <34a0b888-75de-3b10-871f-c88de823daed> /private/var/folders//HQPlayer5Desktop.app/Contents/Frameworks/QtCore.framework/Versions/A/QtCore
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=920.2M resident=0K(0%) swapped_out_or_unallocated=920.2M(100%)
Writable regions: Total=815.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=815.8M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Kernel Alloc Once 8K 1
MALLOC 181.2M 20
MALLOC guard page 24K 5
MALLOC_MEDIUM (reserved) 240.0M 2 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
Memory Tag 255 1536K 384
STACK GUARD 56.0M 4
Stack 9752K 4
VM_ALLOCATE 8K 2
__DATA 18.2M 300
__DATA_CONST 14.3M 186
__DATA_DIRTY 614K 102
__FONT_DATA 4K 1
__LINKEDIT 650.3M 25
__OBJC_RO 82.8M 1
__OBJC_RW 3200K 2
__TEXT 269.9M 313
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 29.4M 5
shared memory 44K 4
=========== ======= =======
TOTAL 1.9G 1365
TOTAL, minus reserved VM space 1.3G 1365
Full Report
{“app_name”:“HQPlayer5Desktop”,“timestamp”:“2023-06-07 13:37:17.00 +1000”,“app_version”:“5.0”,“slice_uuid”:“0f7c3265-b47d-3267-b396-35fc7f5c8d4c”,“build_version”:“1”,“platform”:1,“bundleID”:“com.signalyst.HQPlayer5Desktop”,“share_with_app_devs”:0,“is_first_party”:0,“bug_type”:“309”,“os_version”:“macOS 12.6.6 (21G646)”,“incident_id”:“9EE081DF-73D9-4E0D-9C41-6FE79FF6C274”,“name”:“HQPlayer5Desktop”}
{