You don’t have to use putty (or a command line tool) to perform the steps Daniel describes. You can use the tool WinSCP and navigate, like explorer, to the locations as described in the post of Daniel and perform the copy and past actions (no command lines required, just copy and past). However within WINSCP you must login the QNAP NAS with SFTP (port 22) instate. As admin of course.
If you need help, please let me know and I’ll create a small guide.
Pascal, Thank you for your offer to help and for sending the instructions to me. I hadn’t had much time this week to look into the fix but I did have a little time tonight. I’m happy to say that I followed your steps and I can play AAC files now. Thanks very much for your help. Best, Scott
Adding my voice as another user with this problem. Roon is running on as SSD drive on QNAP TS451+, which hosts my local music. Roon shows “Nothing Playing” when AAC format files are played. Same issue playing TIDAL via Roon.
My workaround inside Roon is to disable Tidal and unselect all AAC files. For streaming, I bypass Roon entirely and use the TIDAL app. Very unsatisfactory.
@Pascal_Simons, I’d also appreciate getting a copy of your guide, if possible. Thank you!
I updated my QNAP firmware yesterday (TS-251) and the ffmpeg file hasn’t been changed. Which means the fix is still in place (but also means that QNAP haven’t fixed the bug yet). Hopefully will be the same for you too if you decide to upgrade.