Hi Dylan, thank you for reaching out. Unfortunately, switching the Grimm for another Grimm MU1 didn’t work out. Playing music from a built in SSD, SSD via USB or Qobuz all worked very fine, only music streaming from my Synology NAS still often leads to a ‘lost connection’. When it occurs (appr. 3-4 times in 30 minutes) mostly within the first 20 seconds after a new track has started.
We have checked everything in the meantime: the network, the switches, the NAS, the Grimm MU1 (my MU1 was checked by Grimm). Latest thinking of Grimm is that the problem is caused by the combination of some Synology NAS models (mine is RS815+) with Roon is not properly working. More users seem to face the same problems (like Media from NAS loading slowly - #21 by noris). Until now no solution has been found (as far as I can see).