I’ve been unable to sign in to my Roon account from my PC

Roon Core Machine

Roon Core running on Innous ZEN MK.3

Networking Gear & Setup Details

Ethernet with VPN

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I’ve been unable to sign in to my Roon account from my PC. Every time I sign in by providing the legit email address and password, it automatically sends email “new sign in detected”. I can sign in from my ipad but not my PC. I looked up the articles in the community and someone last year had exactly same issue as mine but i did not find a fix. I use Norton 360 and Malwarebytes
Can someone at Roon please look into my account log and let me know how I could resolve this issue?

Don’t mean this as an insult, but CAPS LOCK maybe? It happens.

Did you try temporarily disabling Norton and Malwarebytes? Probably.