Impossible d'obtenir l'autorisation d'accéder à votre compte

(Yves Kremer) #1

When I try to backup my Nucleus, it recognize my Passport WB (USB) (I’m on an iMac) . But when I try to click on it to save, an error message pops up “Impossible d’obtenir l’autorisation d’accéder à votre compte”. What account?

(Dylan Caudill) #2

Hi @Yves_Kremer,

The means that Roon doesn’t have the permission to access that drive to store the backup there. This drive is connected directly to the iMac, correct? If you connect it to the Nucleus instead is there any change? How is the drive formatted?

(Yves Kremer) #4

Format: MacOS étendu. This drive were connected directly to the Nucleus. What format do you suggest?

(Yves Kremer) #5

I have tried exFAT (as you mention on your website) and … it works.

Thanks a lot.

(system) closed #6

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.