Surface Pro 7, Intel(R) Core™ i7-1065G7 CPU @ 1.30GHz 1.50 GHz, 16.0 GB (15.6 GB usable)
Networking Gear & Setup Details
Modem - Huawei (model HG569), Ethernet connection (all relevant devices have hard wire connection)
Connected Audio Devices
PS Audio Direct Stream Junior DAC and streamer (with access to Tidal), Bluesound Vault II (for CD and downloaded audio file storage)
Library Size
Approximately 600 albums
Description of Issue
As of approximately 6pm Australian Eastern Standard Time the Room App on the Surface Pro 7 inexplicably would not fully boot up. This occurrence came out of the blue, never having had an issue previously. It got stuck at the icon ‘doing its thing’. I have tried the following:
I closing and restarting the App
Shutting down all devices (including modem))
Re-installing the Roon App from your website
Left the App trying to start-up for a number of minutes
There are threads dealing with removing and restoring a database, it involves renaming the Roon folder so that Roon will create a new one as if a new install. Then you restore a backup
Thanks for reaching out when running into issues and for engaging on our community to find solutions (thanks for your help @Mike_O_Neill ).
If you’ve been making regular backups, it’d be great to install Roon fresh on your Core machine, and roll back to one of your backups. If the database loads properly, your edits, playlists, tags, etc should be intact, and we can confirm everything is performing properly once it’s been restored.
You can use these instructions to set up Roon fresh:
Thank you, that was most useful and I have had success.
I have decided to take the opportunity to NOT use my backup but rather re-Tag all of my albums. It will take a while but I have the time (I have wanted to change the naming and categories).
It would be handy in “Albums” and “Focus” to be able to see the albums I have NOT tagged so I can keep track of where I am up to in my tagging. Either that or there be a simple icon on the album picture indicating that it has been tagged.
Do you know a way around this? If not who could I make this suggestion to as a enhancement?
You can then use the Focus feature on just the untagged tag to see what albums still have to be correctly tagged.
Once you’ve appropriately tagged an album (or multiple albums) remove the untagged tag. There are two ways you can do this.
Under Albums right click on the album(s) you want to remove the tag from, click on the elipsis, Add to tag and from the pop-up window, uncheck the untagged tag:
Or, you can navigate to the My Tags tab, click on Untagged, right click on the album(s) you want to remove from the tag, click on the top elipsis and select Remove from tag