Inability to Access Roon After Installing OS 14.6.1 (ref#6O3XOJ)

[Hans_de_Raadt]

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

After installing OS 14.6.1 I can't get access to Roon, not on my iPhone and not on my MacBook (as off today)

Describe your network setup

I have a Delta internet network, and my iPhone provider is also Delta mobile phone.

[connor]

Hi @Hans_de_Raadt,

According to diagnostics, a RoonServer instance associated with this MacBook is still online. Can you verify whether RoonServer is running in the taskbar?

What is the specific screen you’re encountering in your Remotes? Please upload a screenshot here.

[Hans_de_Raadt]

Hi Connor

Right now Roon is running again on my MacBook and iPhone. But even today (in the afternoon) I could not stream Roon to my BeoLab speakers.

I shut all components off, and yes: After 2 hours and a restart the streaming to all speakers was possible again …… I can’t explain the temporary malfunction. It is so stressful and frustrating. It happened after the most recent iOS update of this week.

Roon and Qobuz are quite expensive; and I will consider switching to Deezer, Spotify or Apple Music when I no longer can rely on Roon plus Qobuz.

Thanks for contacting me!

And finally: it’s ultimately difficult to find the manual and correct instructions in case of malfunctioning.

This is a big disappointment for me.

Cheers from Holland

Hans de Raadt

0031629281119

[benjamin]

Hi @Hans_de_Raadt,

I’m glad to hear your issues were temporary - we’ll be happy to assist the future if anything else pops up for you!

Happy listening