· I love Roon happy customer for almost a decade. My old music server died, so I bought a Nucleus One and tried to move 900GB of music from a USB drive to the internal SSD in batches. I'm about 100GB short and unsure about the best path forward as there are cases where albums in the SSD are incomplete or just plain missing from the source USB drive. A friend said a friend said to erase the SSD and move only music folder (with all its contents to the SSD - will that work? Sure wish I could use rsync!
Tell us about your home network
· Starlink to an Eero LAN. Mac to Eero via Ethernet. Eero to Nucleus via Ethernet
Best approach is:
Connect your backup media drive to your host computer (not the One)
Map/attach the NucleusOne internal storage over the network (\\nucleusone.local\data\Storage\InternalStorage\)
Stop the Roon Server from the web based UI, https://nucleusone.local
Copy away!, using RSync or drag’n’drop or whatever floats your boat.
And of course you should absolutely only copy your media files to the Nucleus Ones internal storage. Roon will try and index these as music files.
We’re not able to confirm from diagnostics whether or not you’re still having issues with local file importing. The Nucleus One is reporting local content in the library and at least one network share location as of the last ping to our diagnostics servers, but it’s not clear if you’ve been able to import the full content you mentioned in your initial post.
Do you still require additional troubleshooting at this time?
We’re going to allow this thread to auto-close as we haven’t seen any responses in several days from the OP.
If you still require assistance, you can reactivate the topic thread by submitting a new support request here. Our team will respond promptly. Thank you!