· I just bought a new Bluesound Vault player. I have about 12,000 songs stored on it directly. I have Roon on Mac mini and it can connect to Bluesound library, but it only displays about 7,000 songs. I did reindex of bluesound library, and there are no skipped files when looking at roon library settings. Please help
Tell us about your home network
· No VPN, CenturyLink Modem C40000BG connected to Orbi AX4200 WiFi 6. But both Mac mini and bluesound are hardwired to network, no wireless connection
Thank you for your post and our apologies for the delay in responding.
Can you please share a screenshot of the Settings → Storage screen where you’ve configured the Watched Folder for the network share?
Are the 5000 tracks that failed to import stored in the same parent folder as the tracks that did import? Do the failed imports all shared a common file format? If you can share a screenshot of the file folder hosting these tracks, it might help us spot any discrepancies.
Please also share the name of an album that failed to import and we’ll pinpoint the event in network logs.
We haven’t seen a response but we want to ensure you’ve found the support you need. Please share a screenshot of the Settings → Storage page if you’re still having issues with this network share or your library import. We’ll keep a lookout for your reply. Thank you!
Hi, sorry for delay. So in my bluesound library I have numerous albums from Elvis Costello (some listed under his name, some listed under EC and the Attractions). You’ll see from my screenshots that on roon it only has 2 of his albums. All music is in same folder on bluesound player, all songs are .aif. Thank you.
