What app are you having the slowness issue with?
· Roon
What kind of performance/speed issue are you experiencing?
· Tracks take a long time to play
Please try to reboot your Roon Server
· Yes, rebooting helps, but the issue returns after some time
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· I only have one Roon remote to test with
Please try to restart your Roon Remote (controller) app
· No, the issue is still the same even after a restart
What is the operating system of your Roon Remote (controller)?
· iOS
Reinstall Mobile Roon Remote App
· No, I am still having the issue even after reinstalling
Router Domain Name System (DNS) change
· I don't know how to do this
What is the operating system of your Roon Server host machine?
· Prebuilt Branded Roon Server (SonicTransporter, Innous, Merging...)
Timestamp of issue occurrences
· It’s occurring each time I’m using it really, this morning the gap between tracks was up to about 10 seconds, between 11 am and 1 pm, eighth of April 2026
Describe the issue
When first starting the server, Roon Functions quickly, going between Pages in the app is instant, and tracks change in playlist With no gap. But Each day from first switching on the server, or restarting it, the gap between tracks in a playlist increases more each day, until the gap gets so big the playlist will just pause at the end of one track, Depending which end point I’m streaming to. Today in my main system the gap between tracks is up to 10 seconds. Yesterday it was a little less, the day before less so, and so on… Also changing between pages in the app remote on the iPad occasionally gets stuck for a long time, and happens more frequently, the longer the server has been on.
Of the following the instructions before filling out this form, I deleted the app, restarted it, but now it’s stuck after typing login.
I’ve had this problem on three different servers, and now onto different externally connected SSD’s, Since first experiencing.
Describe your network setup
I have Sky fibre broadband, with the Wi-Fi turned off. An ethernet cable from The Sky router connected to an EERO Pro 6E router, which is then connected by Ethernet to a HIFI Rose RS130. I have another two EERO Pro 6E‘s in the property, one of which is connected by ethernet to a silent angel Z1C sever (which is the Roon Core). I also play music to a Marantz stereo receiver And very rarely an Amazon cube if testing something briefly. I have experienced this problem with the Roon core on two other devices, also, Sonic transporter and A nucleus one. I have also tried two different SSD’s