Innuos server showing incorrect audio path after restoring Roon backup (ref#CRDOM6)

[Randy_Parker]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Manually backed up data in Roon Nucleus to a USB thumb drive to transfer data to new Innuos server. After using it to restore backup in the Innuos, there are now two Nucleus servers showing to select, but the second server labeled Nucleus says linux 6.12.8-rt8-innuos-02x and when I select it, it is actually connected via ethernet to the Innuos server. However Audio path shows the original Nucleus server and OS. How can I get the Audio path to show the correct Innuos server?

Tell us about your home network

· 1G Xfinity cable, gateway and TP Link router. Ethernet cable runs directly from router to Innuos and Nucleus servers.

[Wade_Oram]

When you restored the backup, it also restored the server name or Ethernet Hostname which would be ‘Nucleus’. Thus after the backup, Roon uses Nucleus to refer to the Roon Server.

You can set the Roon Server name to anything you like (within reason) in Roon Settings → Setup as shown below:

In the screenshot above, my Roon Server Name is simply set to ‘Roon’. You could set it to ‘Innuos’ or something similar.

[Randy_Parker]

Thanks Wade. As you noted above in Settings>Setup I had already typed “Innuos” in the Roon Server name box. However, under Settings>General it still shows the Roon Server as “Nucleus”. Worse, under Settings>Audio, the path doesn’t show the Innuos server at all. I’m stumped!

[Randy_Parker]

One last pic for clarification. Under “Settings>About”, it’s actually showing the correct Innuos server name.

[noris]

Hey @Randy_Parker,

Thanks for the report. It does look like there’s some strange behavior here. We’re trying to activate diagnostics for your Roon Servers, but it looks like they are not responding/turned off. Can you please turn them on when you have a chance and let us know in this thread? We’ll see if the logs have any useful clues. Thanks!

[Randy_Parker]

I’ll turn the Innuos Roon server on later tonight and leave it on all day Wednesday. Thanks!

[Randy_Parker]

Sorry, the Innuos servers must not stay on constantly. I restarted it, connected it to my Trinnov endpoint at 1:30am Thursday. New good news. Under Settings>General, it shows the Innuos Server. Under Settings>Setup it still shows Roon Server Name Innuos. Under Settings>About it shows the Roon Server as Innuos. The puzzling news is under Settings>Audio it doesn’t show Innuos in the signal path. It only shows “this Tablet” and the Trinnov Roon Ready device info. Please try looking at your access to my Roon Log again now that the Innuos server is powered on and connected to the Trinnov. Thanks!

[Randy_Parker]

I should have asked: Under Settings>Audio, should I see the Innuos server in the signal path ahead of the Trinnov endpoint?

[Randy_Parker]

Anybody have an answer to the question should I see the Innuos server in the signal path under Settings>Audio?

[benjamin]

Hey @Randy_Parker,

Thanks for the follow up and additional info! I’m so glad to hear things are seemingly looking and funcitoning properly for you.

It sounds like your Roon setup is actually functioning exactly as it should. The confusion usually stems from how Roon distinguishes between the Server and the Endpoint.

To answer your specific question: No, you should not see the Innuos server listed as an “Audio Device” in the Signal Path or the Audio settings menu, unless you are using a physical cable (like USB) connected directly from the Innuos to a DAC. Is that the case?

If so, you will see a similar list of available outputs listed under “Connected to Roon Server” like below, for example:

(this is a ROCK with nothing physically attached)

Outside of this, you’re all set to go!

[Randy_Parker]

Thanks so much for the clarification! The Innuos server is connected via Ethernet to the network rather than a wired USB connection so I’m happy to know all is well. Thanks so much.