Running through wired connection to a Comcast dual band wifi capable router.
Connected Audio Devices
Number of Tracks in Library
2500 tracks
Description of Issue
It worked fine yesterday, today my Roon remote app om my iPhone says the Zen needs to update. Started downloading 1.8. Seems to be stalled. Blinks, never finishes.
Welcome to the community and thank you for your patience here while your case reached us. We activated diagnostics for your account and saw the update error, but it looks like it could have been a network issue.
Looking over the current diagnostics, it looks like your Zen was able to update to 2.0 recently. Have you been running into any other issues since the 2.0 update or is the issue fully resolved now? Do let us know when possible, thanks!