Roon live radio stream keeps dropping sometimes after a few minutes, sometimes it takes hours. It occurs across multiple stations consistently. We also have a SONOS system on the network which works fine?
Describe your network setup
EERO Mesh router, TMobile wireless broadband, Roon is running on a standalone Windows 10 computer with ample resources. all core components are on hardwired connections.
Well this is weird, the station has been playing just fine for a while now. But, I just went back to its page and the stream is no longer showing on the Roon page:
Edit: I removed it from my library and the re-added it and now it shows up fine. Maybe a graphical glitch?
Edit 2: just had the first instance of the stream stopping. had to re-start it. I added a couple other alternative streams to try. I will see what I can do about the other stream. hhmmm no streams in my data bse for the CBC music you listed, only Mountain not Pacific.
The team isn’t able to reproduce issues with either station mentioned above after several attempts.
@bearFNF, at the timestamp of your edit, we can see sample dropouts accumulating in the stream to System Output while playing the 24/44 AAC from Classical King. These also accumulate on other Zones. Eventually RAATServer suspends the stream.
Do you encounter playback issues with higher-quality files on these same endpoints?
The dropouts in this case are in the local network. We can split this thread into a dedicated thread to troubleshoot the LAN if you’d prefer.
Thanks for the response, Most of my music listening is from local flac files, TIDAL, or live radio streaming. I have no problems with any of the sources other than Roon live radio. I have the most trouble with CBC Music Vancouver I have SONOS connect on the same network segment which works fine (no drops) using their TUNE-IN service. Doesn’t seem like a LAN problem?
I see that Tunein uses URLs via streamworld. The CBC website uses the URL I posted above. If you have added the station yourself via a TuneIn reference, you may get better results using the DB version instead.
I’ll try playing the TuneIn version via Roon and see if I get dropouts.
@connor
Other than the occasional Rock lock-up and some slow skip forward when I skip a track I do not see many issues with playback. No need to split out.
Thanks
If I am understanding Brian W’s post correctly, I should change the CBC Music (Pacific) URL used by Roon to the one used by SONOS (Tune-in)? Is there a doc somewhere explaining how to edit the Roon URLs?
If you are talking about the CBC Music (Pacific) that is in Roon Live radio database the Radio curators could do that if they had a good URL for it. Which @BrianW would have done, I think. Not sure what his intent was in his last post, other to confirm that the tunein stream was working?
@Paul_Malmo do you have a working URL for the tunein version tha tyou can post that we can try?
I added a streamworld URL (as used by TuneIn) when I tested for dropouts above. This was to find out whether dropouts were happening on that source - there weren’t.
That (mp3) link is still there on the DB version, together with the original aac stream.
(And for info, the Classical King FM station on Roon uses the same URLs as TuneIn)
It does seem like your setup somehow. Over to @connor .
I appreciate the input but this seems to be going nowhere. I assume that the MP3 stream that BrianW referenced is what I see when I start the CBC2 (Pacific) stream. Neither the MP3 or the ACC stream work for more than a few minutes. If you think it is something on my end I am willing to troubleshoot but need some guidance please.
The most recent logs show sustained playback from one of the aforementioned AAC streams for over an hour to two simultaneous Zones on two different protocols. Is this issue still recurring?
One anomaly we did notice related to a Sonos Zone, where after over two hours of playback on the stream, the Sonos endpoints appear to have activated a sleep timer, severing the audio transport.
The server does appear to re-request the stream in several instances. When playback stops, are you hitting the play button on the radio station more than once to restart playback?
Connor - Hard to answer your questions accurately without a date and time reference.
At present the Classical KING stream is reliable, rarely drops. Don’t know what the sleep timer would mean, not a function I ever use intentionally. The only reason I can think of that I would hit the play button multiple times would be to start it in two zones although that would be infrequent.
I have not been streaming CBC Music (Pacific) on Roon since the stream never stays up for more than fifteen minutes or so. CBC continues to stream properly on Sonos Tune-In.
For example, I started CBC stream on Roon about 20 minutes ago, it dropped within 10 minutes. I restarted it at 5:39 PDT on August 22, it dropped again at 5:44 PDT. Perhaps you can see that in the logs. Is there anything I can do from my end to facilitate your troubleshooting?
Around the time of your CBC playback, we’re seeing your server doing quite a bit of analysis on your library, and included in that are tracks Roon could not identity. This may be a bit of a tedious troubleshooting step to test, but I’d be curious if you’d encounter the same issue on a completely fresh database without any local library (this is all temporary of course).
Follow the steps below, and when you’ve created the fresh instance of Roon, don’t restore from your saved backup - only re-add the CBC station and see if you hit the same snag.
Hello Benjamin - Thanks for the response. As stated in a previous post, CBC (Pacific) has been consistently failing. Never playing more than fifteen minutes without dropping. Sometime earlier this week I was prompted to install a Roon update which I did. Ever since the update CBC (Pacific) has been working fine. Many hours of continuous streaming with no drops. It would be interesting to know why? So, no need for any further troubleshooting.
