What’s happening? · I am experiencing freezes or crashes How can we help? · I am experiencing freezes or crashes Other options · Other Describe the issue Playing BBC radio2 the stream is frequenlty iterupted, albeit on an irregular basis. It can play for hours, and it can also stop every few minu…

Hey @Stewart_Hopkins , Thanks for the report! As a first step, can you set up a temporary direct connection from your Roon Server to your primary router, bypassing your Unifi gear? If your issues persist with this simplfied connection, please take note of the specific track name, and if you could,…

Thanks for the response. I can try the direct link tomorrow, I’ll have to play the radio (potentially) for a few hours to know if anything is changed. I can send some logs tonight though, I know where in the logs an earlier error from today is so can point you to it Thanks (logs to come shortly) S…

logs uploaded under my email address. see latest log, at around 17:30 timestamp for an example error. the radio stopped playing at this time thanks

Hi there, Had the roon server directly connected to the mitrok router (the dns server and gateway) and ecountered the same interruptions today. logs will be sent momentarily, look for errors at 18:59:43, log file named after my email address Note the endpoints are still on the unifi network, impr…

Possibly the same issue… [image] Frequent interruptions of BBC R3 stream in Roon [Ticket In] Support What’s happening? · Something else How can we help? · None of the above Other options · Other Describe the issue I often have the BBC R3 320kbs stream running while I’m…

Hi, any update on this please? Thanks

Hey @Stewart_Hopkins , Thanks for your patience, and for sending a set of logs over! We were able to review the errors leading to stoppage of playback, and see that audio is stopping due to repeated dropouts and slow media. The system detected more than 3 seconds of cumulative dropouts within the p…

Hi there, apols i’ve been away for the week. Back now and will continue diagnosis. Server, DAC, router everyting have been rebooted many times (we’ve had some electrical work recently) and makes no difference. Bear in mind we had the same problem in a different house with different internet too -…

Hi, started new diagnostics - playing a different radio station, Heart (not part of BBC) I am also experiencing interrupts. New logs sent - see errors around 11:18:44 . I will also experiment with a different endpoint today, but at least it doesnt look like its to do with the BBC. Thanks Stewart …

…and its looks like i cant set a different buffer in the DCS rossini DAC - see picture of available advanced settings attached [roon dcs rossini settings]

Intermittent interrupts during BBC Radio 2 playback (ref#2TAK55)

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AndyR (Andy) January 3, 2025, 10:52pm 6

Possibly the same issue…