I am experiencing delays after a while of playing. if I pause the playlist and resrat it, delays are gone, after a while it comes back. Seems like a buffering issue. I only have for few months now, its been ok for years, its been introduced in one of the latest update. any ideas how to solve this? thanks
Describe your network setup
I have the core on pretty new Macmini (M1) wired connected and playing it directly to the amp (Arcam AVR11- ROON readt) and a 2 other devices, Bluesound flex2i and Buldesound Edge both with a wired connection
all wired connections with high end network switch
It would be great if you could reproduce the issue once more and provide us with the exact timestamp and track name. This will allow us to enable diagnostics on your account and help us identify the root cause.
Also, thank you for sharing your setup details. Just to clarify — is your Mac mini (Core), as well as the Bluesound Flex 2i and Edge devices, all connected to the same network switch/router? Is it some managed router? Are there any Wi-Fi extenders, mesh systems, or other networking components involved in your setup?
I am not sure how you can see the time stemp, but if you looks at the track “symphony” by clean bandit that I played on Saturday 12th of April. that is the time that I was playing around with delays in order to fix the problem, so the first time, was when the delay was there.
Now I have to say the following, as I said I have 3 devices, ARCAM AVR 11 which is a ROON ready device, Bluesound flex 2i and Bluesound Edge. Alle connected wired to the SAME switch as well as the core mac mini.
The issue only exists when I play music from Tidal, when I play a simple radio station from roon live radio, I do know have a delay, all devices seems to be in Sync. When I play any music from the streaming service (so a bit higher bandwidth) the problems starts.
I do NOT have any managed router no Wi-Fi extenders, no mesh systems, and no other networking components involved in your setup.
Hi, I cannot bypass the switch but let me explain the set up, and lets focus now on 2 devices, the ARCAM AVR11 and the Bluesound Edge. Both of them are connected as follows:
Router- Switch1-Switch 2 (Audio grade)- device, Both the same path and both wired. I have restarted all devices and switches and restarted roon and its the same problem. I suspect that the ARCAM is the one with delays, when I press play, the bluesound is playing first and then the arcam starts, its been like that for a while but didnt have delays, not there is sync issue. Arcam is a roon ready device. So maybe now you can help troubleshoot the problem. Again both of those device are connected the same way.
pls also check at 16:20 - 16-25 CET on Friday 18 April, some issues with playing
also at 17:00 CET, trying to play a saved play list and get some skips and stops.
maybe its all related
thnx
Around this timestamp, we can see that the Bluesound N230 (Garden zone) had a disconnect and then shortly after, the Flex and the AVR11 had a reload of the device configuration, which does seem like there was a network event that triggered turbulence for all of them.
If you try to sync each of the zones with a locally connected zone (such as System Output/Internal Speakers on your PC), do you notice only one of them cause the issue?
I realize there was some kind of a turbulence at the first time, but as for the zones, I only have ONE zone, all the devices are playing the same together, none of the devices are connected directly, its all streaming, so I am not sure how do you want me to sync devices.
Yes, I understand that you are playing to them as a group, but for this test, the idea is to have them ungrouped and synced to the local PC zone (System Output) to see if one device in particular is having sync issues while others work as expected. Knowing this will help us know which device we need to focus troubleshooting efforts on.
By this I mean to create a new group, including the System Output and then one of the devices affected (outside the usual group). Then you can group/ungroup them to test each one piece-wise to see if a specific device causes the issue while others work as expected.
