Intermittent Roon Core connection and slow load times on Synology DS 718+ (ref#G1SH82)

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

I have installed Roon core on a Synology DS 718+. The connection to my roon App on a i pad is breaking all the time and it goes very long to load my music (24390, files, 608 GB). Reason? Synology to weak? Would it work with Roon Nucleus One? (Titan ist to expensive for me...)

Describe your network setup

Synology DS 718+, Linn akurateDS, Qobuz, Yetnet modem

Hello @martin.e.frey,

Thank you for reaching out to Roon Support, and welcome to our community!

The device you mentioned has only 2GB of RAM, which is also shared with the device’s operating system. Unfortunately, this amount of memory is not sufficient to run Roon properly. You can find more details about the system requirements here:

Yes, Roon will work perfectly with the Nucleus One with this library size.

Please let me know if you have any other questions or concerns!

Hello Vadim

Thank for your recommendation!

When I buy a Nucleus One, can I use the music source of the DS 718+? Or do I have the better result with aSSD in the nucleus one and make a copy of all the music to this SSD (Music quality and handling)

Thank you for your help!

Martin

Hello @martin.e.frey,

Thank you for the update.

If you have a good wired connection between the Nucleus and the DS718+, you can use shared storage without noticing any difference compared to internal storage. Both the Nucleus One and the DS718+ have Gigabit Ethernet ports, and if you have a Gigabit switch between them, the connection will be more than sufficient.

Thank you very much; I have decided to buy a roon nucleus one …the problem ist, that this ist not eass to do from switzerland…

Hello @martin.e.frey,

Thank you for the update, please try to reach out to our distributor in Switzerland

Distributor

Da Capo Distribution Manser
Stampfenbachstrasse 40
8006 Zurich
[Tel: (0) 44 350 49 35](tel:(0) 44 350 49 35)

Visit website
View on map

Additionaly you can review all avaliable dealers on the following page

https://roon.app/en/nucleus/where-to-buy/international-distributors

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